Our customers say it all.

At Grange, we believe the best way to prove our quality of service is to ask our customers. We are committed to reviewing their feedback and using it to make our business successful by their standards. See what our customers are saying about Grange Insurance.

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Grange Insurance

Rated 5 out of 5 by from Greatest agents and friends-Goulish Kosco Insuranc Their service and truly caring about their clients is remarkable!!!!!
Date published: 2024-04-02
Rated 4 out of 5 by from Great coverage However, one accident and now my payments are 140$ higher a month! Sheesh
Date published: 2024-04-02
Rated 5 out of 5 by from Reasonably priced All insurance are basically the same. Grange Insurance gives you great coverage and is easy to access either on line or through field agents. All at very competitive prices.
Date published: 2024-04-02
Rated 5 out of 5 by from Great customer service! I needed to get a problem with billing and rep was polite and got the problem fixed. Been with Grange for many years. Have had claims handled swiftly. Good people to deal with. An honest company!
Date published: 2024-04-02
Rated 3 out of 5 by from Could be better Won't insure the pool that's 3/4 enclosed. Needs a fence around ALL of it even though it's 54" high. That pretty lame. I hope I never have to file a claim.
Date published: 2024-04-02
Rated 5 out of 5 by from Great Coverage Had to file a small claim and found they were so easy to work with and how fast they took care of my claim.
Date published: 2024-04-02
Rated 1 out of 5 by from Won’t pay Submitted claim endless paperwork, our long interview only to find out that they would not cover lost or stolen equipment. Do not use these people or waste your money.
Date published: 2024-04-01
Rated 1 out of 5 by from Crooks How can you all increase my premiums. I never made a claim. Anytime ☺️ tried to call to talk to someone, I could not talk to anyone. I am canceling my policy. These insurance companies are scams scams scams. I would never recommend this company to anyone!
Date published: 2024-04-01
Rated 5 out of 5 by from Great coverage & service Very simple to submit my claim. Excellent communication with the insurance adjuster.
Date published: 2024-03-29
Rated 5 out of 5 by from Great coverage at awesome pricing. I have always had a great experience even at the worst time when things go wrong. Customer service is there to help you through the process and give you the help you need.
Date published: 2024-03-25
Rated 1 out of 5 by from I got ghosted I hate to leave this review because I used to have great customer service through this company. I do want to say my claims adjuster has been great throughout the several claims I've submitted, however, I cannot seem to get a hold of my current agent to make changes on my policy. I've requested these changes since January and have essentially been paying extra on my insurance for a car that should have been removed (due to a complete totaled incident) a few months ago. I have tried to call the corporate office in hopes of speaking with someone else other than my insurance agent to make these changes myself but have had no luck. At this point I'm just going to cancel but again, I cannot get a hold of anyone. I literally don't know what else to do, so I'm making this post in hopes of getting someone's attention to reach out to me.
Date published: 2024-03-25
Rated 5 out of 5 by from Easy and Quick I filed a claim when I got into my accident. Ashleigh helped me close the claim and work with the other driver’s insurance since that driver was at fault. She quickly answered my questions and helped me through the entire process. She made something that could’ve been an annoyance be super quick and easy. I appreciate this especially since the accident was already an inconvenience. Highly recommend her!
Date published: 2024-03-22
Rated 5 out of 5 by from Great coverage and Julie was such a big help made Julie was great she set up everything made my rental so easy.
Date published: 2024-03-22
Rated 5 out of 5 by from Good Job All around good job on handling my claim. So far. The adjustor was very personable and knowledgeable.
Date published: 2024-03-21
Rated 5 out of 5 by from Great! Julie was awesome!! It was my 1st time submitting a claim and she helped me through the process.
Date published: 2024-03-21
Rated 5 out of 5 by from 2nd ever claim, extremely satisfied customer This is my 2nd claim with Grange over the last 20 years. They have stepped up on both occasions. Would highly recommend to anyone shopping insurance.
Date published: 2024-03-21
Rated 5 out of 5 by from Great coverage and reasonable Very knowledgeable and easy to work with. Easy to make my claim and resolve.
Date published: 2024-03-21
Rated 5 out of 5 by from Good experience We had a roof claim filed with Grange. The adjuster, Nicole, was good to work with during the entire process. She seemed to genuinely be concerned about our loss. The claim was quickly approved and we had the monies ready for deposit in two days. I would highly recommend Grange and if you have a claim, you get Nicole was your adjuster.
Date published: 2024-03-21
Rated 5 out of 5 by from EOS Knowledge customer service. I did not experience any problems
Date published: 2024-03-21
Rated 5 out of 5 by from Kacie is great! I was so impressed and pleased with the ease of service I received for filing my claim. I did not expect the level of flexibility Kacie had—she was able to get it all figured out over text and email, and when email attachments didn’t work, I was just able to send her pictures. Even though I couldn’t take a phone call during the work day, I was able to settle my claim very quickly and it was a positive experience. I truly did not expect it to be that easy.
Date published: 2024-03-19
Rated 5 out of 5 by from Great coverage and assistance after my minor accid Very attentive and knowledgeable agent got the ball rolling quickly and together with the amazing shop they set me up with I had my car back and in beautiful shape in less than a week.
Date published: 2024-03-18
Rated 1 out of 5 by from Worst insurance company ever I got into an accident with these people and they refused to fix my car. They tried to tell me that there was something wrong with my car before the accident. Then they had the nerve to tow my car to a Nissan dealership where Nissan had said they could not tell if there was something wrong with my car before this, then grange lied and said that Nissan said I had all kinds of problems with my car. Never happened. I talked to Nissan five minutes after they did. They did everything they could not pay for my car and they succeeded. I had to pay $6200 to get my car fixed on my own. Worst company ever do not go with grange.
Date published: 2024-03-14
Rated 5 out of 5 by from Claim representative Wonderful to talk to and with. Very knowledgeable and very empathetic. Loved working with her. She's very spot on with getting back with me asap
Date published: 2024-03-13
Rated 5 out of 5 by from Claims The company process my claim in a very professional and respectful manner.
Date published: 2024-03-12
Rated 5 out of 5 by from Grange accident coverage. They handled everything!!! All I had to do was take pictures. It was as quick and easy like everyone hopes it will be!!!
Date published: 2024-03-06
Rated 5 out of 5 by from Great coverage! Ingram insurance has the best customer service. I refer everyone to them. Ingram has the best rates.
Date published: 2024-03-06
Rated 5 out of 5 by from Love Grange Insurance I have Grange for home, auto, and life insurance, been with them for over 20 years. Claims are handled quickly.
Date published: 2024-03-06
Rated 5 out of 5 by from Great coverage I could not have tackled my issue without Grange’s help. Thank you for your promptness and professionalism.
Date published: 2024-03-06
Rated 5 out of 5 by from Claims made easy Just had to take a few pictures and get an estimate and send them to my adjuster. Was approved and paid out in 1 day. Couldn't have been easier.
Date published: 2024-03-05
Rated 5 out of 5 by from Excellent service I never felt like a number. The personal service I never felt like just a number . My personal claims rep Tarras always made me feel important. She was very supportive. The entire process made me rethink my own insurance company. I appreciate everything
Date published: 2024-03-01
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Available coverages and discounts may vary by state. Please contact your Grange Independent Agent to discuss coverage details, discounts and eligibility requirements. For specific coverage details, always refer to your policy. Policies underwritten by Trustgard Insurance Company, Grange Indemnity Insurance Co., Grange Insurance Company, Grange of Michigan*, Grange Property and Casualty*. All companies are members of the Grange Mutual Holding Company. WE RESERVE THE RIGHT TO REFUSE TO QUOTE ANY INDIVIDUAL PREMIUM RATE FOR THE INSURANCE HEREIN ADVERTISED. *Not licensed in Pennsylvania