Rated 5 out of
5
by
Nina79 from
Great Coverage
Excellent customer service, price and knowledgeable agent/agency. I've had landlord coverage for the limited time that I owned my condo, so I have not had a need to make any claim. However, based on my interaction with the agent, he was very friendly, supportive, knowledgeable, and efficient. I would definitley recommend the agency and insurance at any time. Thank you!
Date published: 2023-09-24
Rated 5 out of
5
by
Sharonad5 from
Always has your back!
Never a hassle to get a claim approved. Excellent customer service! Love them for that. I don’t think I can find that with another company, Thank you Grange 😊
Date published: 2023-09-24
Rated 5 out of
5
by
Mary54 from
Best Experience
I had insurance through Grange years ago when i was married. Always had great service. When someone hit me back then, my Agent was on the phone with me from the start, until the police showed up, and guided me through everything!!
Date published: 2023-09-24
Rated 5 out of
5
by
Cele from
Great Coverage
Customer Service is incredible they always have a great customer service and extremely helpful
Date published: 2023-09-24
Rated 5 out of
5
by
Fresh from
Great professional Customer Service support.
My experiences with Grange has always been over the top. My claim(s) adjusters were exceptional. I would like to personally thank Terri H. She is an amazing person and an important asset to your company.
Date published: 2023-09-24
Rated 3 out of
5
by
hyrum from
Ridiculous rate increases
My insurance premiums have increased over 500.00 in the last 3 years
Date published: 2023-09-24
Rated 4 out of
5
by
Allan from
Good coverage and service overall
The only problem I have is I do electronic payments from my account, and it takes 8 days just to send a payment. Last month I was getting threatened with cancellation because of this delay. This is on my house insurance, and I don't have a problem with my car insurance.
Date published: 2023-09-24
Rated 2 out of
5
by
Alr3228 from
Great service
Good pricing I'm retired and grange fits my budget
Date published: 2023-09-24
Rated 5 out of
5
by
Barb W from
Okay Service
I’ve never had a claim, there has only been one instance and went to speak with them. I was never given the courtesy of them to reach out, neither by phone or email, letting me know nothing ever came from it and still don’t know, only assumed as I didn’t hear anything all was taken care of.
Other than that paying my bill and going to website is very easy.
Date published: 2023-09-24
Rated 1 out of
5
by
Sycamore from
Home and auto
If you go with grange the auto side is awesome to deal with any type of claim from glass to car wrecks but the home side of the insurance is for the birds the insurance company would only over one side of the house for wind damage sent siding to itel there was zero match for the siding and wanted us to replace the others side with the stuff taken on the damaged side well that didn’t work and the house needed completely sided and then there was a 9 foot section of roof that was also damaged by the wind by the same storm and they wouldn’t cover a single shingle with that being said I fought and fought and nothing got resolved but house getting sided and still have a damaged roof never will I get grange for home insurance ever again can’t wait to switch
Date published: 2023-09-24
Rated 1 out of
5
by
Richard30331 from
Auto and Home INsurance Customer
I would never encourage anyone to insure with Grange. Absolutely terrible claims handling experience. I am just patiently waiting on my policy to expire.
Date published: 2023-09-24
Rated 5 out of
5
by
koala from
great people
great people to work with help me with everything. very knowledgeable and friendly
Date published: 2023-09-23
Rated 5 out of
5
by
I refuse to answer this from
Your representatives at Midwest Ins are great
Idk how to rate you all!. So far so good, but no claims so far. I really gave Midwest the exceptional rating, but since they are a rep for you all you must be exceptional too. (I hope)
Date published: 2023-09-23
Rated 5 out of
5
by
Alf86 from
Great coverage
Service was great when my vehicle got ha damage . They took care of it quick.
Date published: 2023-09-23
Rated 5 out of
5
by
Tone36 from
Milk
Customer service was excellent, very helpful with my concerns...Thank You!
Date published: 2023-09-23
Rated 5 out of
5
by
Hopson from
Great insurance for home and auto
Great insurance for home and auto. I have had it for almost two years and so far so good.
Date published: 2023-09-23
Rated 5 out of
5
by
S Jeffrey from
Great coverage
Great coverage for sure for my home and autos. I have never had a problem with grange. Roof was damaged by hail and you all were here, inspected it and wrote me a check right then. Pickup was damaged and once again, no problem getting it fixed. Thank You all
Date published: 2023-09-23
Rated 5 out of
5
by
Cat lover from
Grange Insurance. A family tradition.
I am in my 60's and have vivid memories of my grandfather talking about Grange Insurance way back in the day. Today, we have peace of mind knowing we have excellent coverage for our home and vehicles!
When bad weather hit and we needed roof replacement, everyone we spoke with from the adjusters, to customer service, to those in billing, was courteous and made sure things were taken care of promptly and correctly. We never had the run around our friends had with their roof damage from their insurance company. Yes, we bragged about Grange and how well they handled things with our claim.
Date published: 2023-09-23
Rated 5 out of
5
by
R65uth from
Customer service
This company has some of the best customer service I have ever received.
Date published: 2023-09-23
Rated 2 out of
5
by
Jerome from
Raised my rates no notice.
Raised my rates no notice no accidents no tickets only 2 vehicles insured. If there is no explanation I will look elsewhere.
Date published: 2023-09-23
Rated 3 out of
5
by
KPpk from
Poor response and still no copy of policy
Poor response and still no copy of policy
I will be reevaluating before policy expires
Date published: 2023-09-23
Rated 5 out of
5
by
Tomh from
Love to work with Grange Insurance
Easy to work with and nice friendly people. Also what they tell you is what they do, no back and forth answers.
Date published: 2023-09-22
Rated 1 out of
5
by
Marc1 from
NOT GREAT COVERAGE
My bill keeps increasing. As of this review, I'm seeking other insurance. Only notification I have gotten is notice of when payment is due. Policy is renewed each year with no communication..I currently feel as if I'm being ripped op, taken advantage of...
Date published: 2023-09-22
Rated 5 out of
5
by
Hotrod from
Coverage is Great
My claim was submitted easily and quickly, with no problems .
Date published: 2023-09-22
Rated 5 out of
5
by
Janet4 from
Prompt and good customer service
Customer service helpful and made it easy to submit my claim.
Date published: 2023-09-22
Rated 5 out of
5
by
Redion from
Rdx
customer service responds in time to help me in case of damage
Date published: 2023-09-21
Rated 2 out of
5
by
Barbeara from
Unecessary Fees
Have been a grange customer for 30 years. Customer service has been responsive when needed. Auto insurance has increased $100 this year. Given the increasing cost of insurance, it's unnecessary for Grange to charge a $6.00 service charge/installment payment when payments are made online or over the phone, which does not involve using a customer service representative. This is a fee Grange could do away with to support and acknowledge that their customers could use a break given the state of the economy. In December 2021 report, Grange's surplus of income was $1.6 Billion.
Date published: 2023-09-20
Rated 5 out of
5
by
Mr MPH from
Great coverage very compettitve compared to others
Easy to talk to and handled our needs I would recommend them to everyone
Date published: 2023-09-18
Rated 5 out of
5
by
Drywaller from
Company Insurance
Grange has met our insurance need perfectly this year
Date published: 2023-09-18
Rated 5 out of
5
by
Granny2 from
Great Customer Service
Customer service,from my first contact person to the agent who handled my claim were excellent. Very professional and handled it quickly and efficiently
Date published: 2023-09-18