Rated 5 out of
5
by
koala from
great people
great people to work with help me with everything. very knowledgeable and friendly
Date published: 2023-09-23
Rated 5 out of
5
by
I refuse to answer this from
Your representatives at Midwest Ins are great
Idk how to rate you all!. So far so good, but no claims so far. I really gave Midwest the exceptional rating, but since they are a rep for you all you must be exceptional too. (I hope)
Date published: 2023-09-23
Rated 5 out of
5
by
Alf86 from
Great coverage
Service was great when my vehicle got ha damage . They took care of it quick.
Date published: 2023-09-23
Rated 5 out of
5
by
Tone36 from
Milk
Customer service was excellent, very helpful with my concerns...Thank You!
Date published: 2023-09-23
Rated 5 out of
5
by
Hopson from
Great insurance for home and auto
Great insurance for home and auto. I have had it for almost two years and so far so good.
Date published: 2023-09-23
Rated 5 out of
5
by
S Jeffrey from
Great coverage
Great coverage for sure for my home and autos. I have never had a problem with grange. Roof was damaged by hail and you all were here, inspected it and wrote me a check right then. Pickup was damaged and once again, no problem getting it fixed. Thank You all
Date published: 2023-09-23
Rated 5 out of
5
by
Cat lover from
Grange Insurance. A family tradition.
I am in my 60's and have vivid memories of my grandfather talking about Grange Insurance way back in the day. Today, we have peace of mind knowing we have excellent coverage for our home and vehicles!
When bad weather hit and we needed roof replacement, everyone we spoke with from the adjusters, to customer service, to those in billing, was courteous and made sure things were taken care of promptly and correctly. We never had the run around our friends had with their roof damage from their insurance company. Yes, we bragged about Grange and how well they handled things with our claim.
Date published: 2023-09-23
Rated 5 out of
5
by
R65uth from
Customer service
This company has some of the best customer service I have ever received.
Date published: 2023-09-23
Rated 2 out of
5
by
Jerome from
Raised my rates no notice.
Raised my rates no notice no accidents no tickets only 2 vehicles insured. If there is no explanation I will look elsewhere.
Date published: 2023-09-23
Rated 3 out of
5
by
KPpk from
Poor response and still no copy of policy
Poor response and still no copy of policy
I will be reevaluating before policy expires
Date published: 2023-09-23
Rated 5 out of
5
by
Tomh from
Love to work with Grange Insurance
Easy to work with and nice friendly people. Also what they tell you is what they do, no back and forth answers.
Date published: 2023-09-22
Rated 1 out of
5
by
Marc1 from
NOT GREAT COVERAGE
My bill keeps increasing. As of this review, I'm seeking other insurance. Only notification I have gotten is notice of when payment is due. Policy is renewed each year with no communication..I currently feel as if I'm being ripped op, taken advantage of...
Date published: 2023-09-22
Rated 5 out of
5
by
Hotrod from
Coverage is Great
My claim was submitted easily and quickly, with no problems .
Date published: 2023-09-22
Rated 5 out of
5
by
Janet4 from
Prompt and good customer service
Customer service helpful and made it easy to submit my claim.
Date published: 2023-09-22
Rated 5 out of
5
by
Redion from
Rdx
customer service responds in time to help me in case of damage
Date published: 2023-09-21
Rated 2 out of
5
by
Barbeara from
Unecessary Fees
Have been a grange customer for 30 years. Customer service has been responsive when needed. Auto insurance has increased $100 this year. Given the increasing cost of insurance, it's unnecessary for Grange to charge a $6.00 service charge/installment payment when payments are made online or over the phone, which does not involve using a customer service representative. This is a fee Grange could do away with to support and acknowledge that their customers could use a break given the state of the economy. In December 2021 report, Grange's surplus of income was $1.6 Billion.
Date published: 2023-09-20
Rated 5 out of
5
by
Mr MPH from
Great coverage very compettitve compared to others
Easy to talk to and handled our needs I would recommend them to everyone
Date published: 2023-09-18
Rated 5 out of
5
by
Drywaller from
Company Insurance
Grange has met our insurance need perfectly this year
Date published: 2023-09-18
Rated 5 out of
5
by
Granny2 from
Great Customer Service
Customer service,from my first contact person to the agent who handled my claim were excellent. Very professional and handled it quickly and efficiently
Date published: 2023-09-18
Rated 5 out of
5
by
Denis from
Excellent coverage
The claims process was very easy. They stayed in touch with me the whole time. Even checked to see if I need an extension on my rental. Great service.
Date published: 2023-09-18
Rated 5 out of
5
by
Johncolts54 from
Great Customer Service
I hate filing claims on my Auto insurance and been with Grange 30 plus years. Anyway, my claim got assigned to a very pleasant CS lady named Cassie O. She kept me informed about everything and the questions I had she had called or texted the answers. Was like she was reading my mind. Going thru claims and whatever isn’t fun at all. But her personality and caring ways made it easy and very less stressful. Thank you. John
Date published: 2023-09-18
Rated 5 out of
5
by
Big Z from
Great coverage
Best insurance company my business has had for 50 years.
Date published: 2023-09-18
Rated 5 out of
5
by
Hannahsdad from
Excellent Support !!
All insurance companies are extremely good at collecting premiums. Grange did an excellent job in handling my claim. They were quick to respond and quick to settle my claim. I am a finance manager in the automobile industry. I deal with many customers who need to replace a vehicle that was recently in an accident. They are typically frustrated waiting for their insurance company to act on their claim.
I had no issues when I sent in a claim to Grange. I highly recommend Grange Insurance. Jim
Date published: 2023-09-17
Rated 5 out of
5
by
Blair from
Great customer service
Great customer service. They respond quickly and I love the app!!
Date published: 2023-09-17
Rated 4 out of
5
by
Greg526 from
Agent is costing customers.
Granger insurance has been great. The agent I have is less then acceptable. And may cause me too change due to this.
Date published: 2023-09-16
Rated 5 out of
5
by
mppesteves from
Excellent customer Service!
Sherlyn was excellent. Very knowledgeable and proactive. Helped me get discounts that my husband, vehicles, and I qualified for, and lower our monthly payments on our auto policy.
On another call regarding our Home Policy, Crysta helped me to update the mortgage clause and to process the payment f overnight to avoid cancellation. Very willing to help and take care of everything.
Date published: 2023-09-16
Rated 5 out of
5
by
Jones from
policy change
I needed to make some changes to my home owners policy
Date published: 2023-09-15
Rated 5 out of
5
by
Td Cleveland from
Basement coverage
My adjuster couldn't have been more helpful! He helped me all the way through the claim process!
Date published: 2023-09-15
Rated 5 out of
5
by
Dsbett4 from
Great customer service!!!
Hail damage to house and vehicles…absolutely wonderful to work with. My contractor said he’s never with a company as quick as Grange!
Date published: 2023-09-15
Rated 5 out of
5
by
JAG2023 from
Good coverage, pleasant to work with.
Great customer service, and good response to claim.
Date published: 2023-09-15