A message from Grange Enterprise CEO and President John Ammendola
(Check back for updated information and links.)
Updated March 24, 2020:
As the COVID-19 pandemic continues to unfold, we are all finding ourselves in uncharted waters. I want to reassure you that Grange Insurance remains strong, stable and dedicated to our mission of providing peace of mind and protection during life’s unexpected events.
Grange has never been stronger. A.M. Best recognized our operational capability and financial strength by affirming an “A” (Excellent) rating. This financial strength means that we are prepared to take on the challenges ahead, however unexpected.
With more states issuing stay-at-home orders, I want to emphasize that Grange Insurance and its agents are considered an essential business to the communities we serve. This means we can and will continue to provide the highest level of service during this difficult time. We are fully open for business and ready to serve you.
To ensure their safety, our associates are working from home, with our Customer Care Center and Claims teams fully functional and operating as normal. However, our call volume is elevated, so the quickest, easiest way to access your account is online through your MyGrange account or our Grange Mobile App.
We continue to vigilantly monitor the progression of COVID-19 and to make necessary adjustments to our business to protect the safety and well-being of our associates, agent partners and policyholders. As an insurance company, we know risk – it’s what we do. We have robust business continuity and emergency preparedness plans that we stress-test regularly. We are prepared and have taken action to ensure that we are ready for what lies ahead and are poised to come out of this a strong and vibrant company.
Being here for our associates, agents, customers and communities is what matters most. We will get through this together.
John Ammendola
President & CEO
Faster service – access your account online
We’re currently experiencing high call volume in our Customer Care Center. The fastest and most convenient way to access your insurance information is online through your MyGrange account or the Grange mobile app.
From the comfort of your own home you can take control of your insurance online and:
To login or create your account visit https://www.grangeinsurance.com/login.
Support for customers affected by COVID-19
To support our policyholders affected by COVID-19, we are temporarily suspending cancellations of policies due to nonpayment of premium.
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Coronavirus resources
Stay up to date on how to protect yourself or your business during the COVID-19 outbreak.
Centers for Disease Control and Prevention
Coronavirus (COVID-19)
FAQ
Business resources
Small Business Association Loan Guide
Payroll Protection Program Info (NEW!)
U.S. Chamber of Commerce Loan Facts (NEW!)
OSHA guide to prepare for COVID-19
Prevent Virus Disruption at Work