Grange Insurance has been selected as one of two winners to receive Novarica Insurance Technology Research Council’s Impact Award for digital initiatives. The Novarica Council is a knowledge-sharing group of hundreds of insurer CIOs.
“We are proud to have been selected by the committee for this prestigious award,” said Grange Insurance Chief Information Officer Tim Cunningham. “At Grange, we are committed to developing a world-class user experience for our independent agents and customers. The Grange Alexa skill is part of a broad omni-channel digital experience that allows us to be more innovative in meeting the needs of our agents and customers, which is something consumers across industries have come to expect.”
Grange Insurance introduced its Grange Insurance Skill for Amazon’s Alexa Voice Service on Dec. 29, 2016. It was launched in just 60 days and has encountered no issues in production or downtime while being demoed to 457 independent insurance agents.
“Grange’s initiative was selected by the committee for its effective use of innovative technology,” said Matthew Josefowicz, President/CEO of Novarica and moderator of the Council.
Grange’s case study, along with case studies of seven other winners and more than 20 additional cases considered for Impact Awards, were published in Novarica’s 6th Annual Best Practices Case Study Compendium. Novarica has published more than 175 case studies through this program since 2012.
About the Novarica Impact Awards
The Novarica Research Council Impact Awards are the largest purely peer-juried awards in insurance technology. Over a dozen CIO members of the Novarica Insurance Technology Research Council vote annually to recognize the efforts of their peers to use technology to drive business value in digital, data/analytics, core systems and IT operations. No vendors, consultants, journalists or members of the Novarica team participate in the selection committee, making the Novarica Impact Awards distinctive in being a purely peer-juried award.