This Privacy / Security Terms & Conditions Statement applies to the Grange Mutual Casualty Group which includes Grange Mutual Casualty Company, Grange Indemnity Insurance Company, Grange Insurance Company of Michigan, Grange Property & Casualty Company Trustgard Insurance Company, Integrity Mutual Insurance Company, Integrity Property & Casualty Insurance Company, and Integrity Select Insurance Company (“Company”, “we” or “us”). We have created this Privacy / Security Terms & Conditions Statement to demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices regarding all our owned Web sites, including: www.grangeinsurance.com and www.grangeagent.com, www.integrityinsurance.com, www.integrityagent.com, and electronic communications with you, such as email or text messages.

Information We Gather

We collect both public and nonpublic personal information about you and members of your household in connection with your insurance transactions. The level of information collected varies depending upon your requests and/or types of policies and coverages, but may include:

  • Name, address, phone number and e-mail address
  • Social Security number
  • Driver’s license number
  • Date of birth
  • Credit information
  • Information the Company receives from a consumer reporting agency
  • Personal information about you is restricted to those Company employees who need it to service your policy and requests. The Company maintains physical, electronic, and procedural safeguards to protect your personal information.

Information Automatically Logged

To gather broad demographic information, we use your IP address and HTTP header when you use our Site, and device type and operating system when we communicate with you electronically.

Cookies

We use cookies to keep track of visitor's movements through our Site and through electronic communications and to target market certain visitors. Certain sections of the Site and/or electronic communications may be inaccessible to users who cannot or will not accept cookies.

We are able to obtain general statistical information about visitors to our Web sites and about those individuals with whom we communicate electronically. With the information gathered, we are better able to create a customized experience for your visit to our Web sites and through electronic communications and our agents are better able to service your needs or answer any specific questions you may have about our products.

Online Forms

Various online forms are used by our Web site and our electronic communications. The information gathered by these forms, including such personal information as email addresses and telephone numbers, can be used by us to cross-market our numerous products and services.

We will not share, sell or transfer the information gathered online or by electronic communications to any non-affiliated third-party, except as permitted by law. Agent appointment requests are considered to be private information requests and no information regarding these requests is shared with any third-party.

Sharing Information Gathered by Company Websites and Electronic Communications

We do not share any of the information submitted by you through either our Web sites or electronic communications with any non-affiliated third party, any affiliated Company agency or Company subsidiary except as allowed by law. We may, as permitted by law, provide information about you to certain persons or entities such as your Company agent, independent claim adjusters, regulatory and enforcement authorities, and persons or entities which perform insurance functions and services for us.

Electronic Communications Opt Out

If you gave us your email address or telephone number(s), we will use such information to confirm policy-related transactions. We may also use your email address and/or telephone numbers from time to time to notify you of such things as new products, services, and special offers. If you do not wish to be contacted electronically for non-policy related communications, such as products and services offerings, you can manage your preferences by logging into your account to update your profile notification settings.

If you are a policyholder, you can log into your My Grange or My Integrity account at www.grangeinsurance.com or www.integrityinsurance.com to edit your profile and choose if you want to receive e-mails or text messages about our products or services.

Copyrights and Trademarks

All Company-related tradenames, logos and other marks as shall appear on this site are the sole property of the Company and shall not be reproduced or otherwise used without our express written consent. Questions regarding the use of any graphics or logos provided on this site should be directed to info@grangeinsurance.com or info@integrityinsurance.com.

Screensavers/Wallpaper

We permit the downloading of screensavers and/or wallpaper for personal, private, non-commercial use only. The images are owned by us and they may not be modified or altered in any way. All downloads are available “as is”, with all faults. The Company does not warrant that the screensaver or wallpaper is free of defects and disclaims any and all liability for damage to the end user’s computer as a result of downloading such images.

Confidentiality of Personal Information

Because the security of your personal information is important to us we use reasonable industry physical and technical security measures to protect your personal information. We employ these measures during transmission and even once we receive it. If you enter personal sensitive information such as a Social Security number on any of our forms, we encrypt the transmission of that same information using a secure technology called socket layer technology (SLL). Keep in mind that no method of transmission whether over the Internet, by email or even telephone text is 100% secure. Therefore, we cannot and will not guarantee its absolute security and privacy.

We limit access to your personal information to only those persons who need it to do their jobs. In addition, the law limits our external business partners from using your personal information for purposes other than doing business with the Company. We comply with all federal, state and local data security laws.

Terms of Use

This site contains links to third-party sites. These links are provided as a convenience only. The Company does not endorse, approve, certify, or control these external Web sites, and does not guarantee the accuracy or warranties regarding products or services offered by these sites.

By using the Company Web sites and/or allowing us to communicate with you electronically, you agree that we shall not be liable or responsible directly or indirectly to you for any damages or loss alleged to be caused by or in connection with the use of these Web sites.

This Privacy / Security Terms & Conditions Statement may be modified from time to time. We reserve the right to make changes to our Web sites, disclaimers, and any other statements appearing on these Web sites, and electronic communications. We encourage you to review our Web sites and electronic communications periodically for any changes. Your continued access or use of these Web sites and electronic communications shall be deemed your acceptance of any disclaimers and statements and any subsequent changes made thereto.

Information provided regarding policy information should not be construed as confirmation of coverage under any policy. The information provided is intended to be general in nature and does not necessarily address all the terms, exclusions, and conditions applicable to our insurance products.

The use of any Company Web site and electronic communications shall be governed by and construed in accordance with the laws of the State of Ohio without giving effect to any principles of conflicts of laws. Disputes regarding this site or any product or service described or offered in this site shall be resolved in the exclusive venue of a court of competent jurisdiction in Franklin County, Ohio.

Designated DMCA Agent (Digital Millennium Copyright Act)

If you think that a work protected by a United States copyright has been linked to, posted or stored on this Site without authorization, please contact the following agent designated to receive notification of claimed copyright infringement: Beth W. Murphy, Grange Mutual Casualty Company, 671 South High Street, Columbus, Ohio, 43206. A summary of the DMCA can be obtained from the U.S. Copyright Office.

Contact Grange Insurance

If you have any questions about this privacy statement, the practices of this site, or your dealings with our Web sites and/or electronic communications, you can contact us at: info@grangeinsurance.com.