Easy-Snap service is a convenient way to get a quick estimate for auto claims involving minor auto damage. If your auto claim qualifies for Easy-Snap, your Grange claims representative will text you a secure link. Simply take pictures of your vehicle and submit the pictures through your choice of our app or secure website. Our appraisers will quickly generate an estimate and issue payment for Grange auto claims.*
Ask your Grange claims representative if Easy-Snap is right for your Grange Insurance auto claim.
Frequently Asked Questions
How will I know when my information has been uploaded?
Once your photos are fully uploaded, you will see the dashboard (claim timeline). It will display when your photos were uploaded as well as the estimate once it becomes available.
How many required photos do I submit?
You will be prompted to submit nine photos: passenger side front, passenger side rear, driver side front, driver side rear, three damage photos, VIN and odometer.
What is a VIN? Where do I find it?
VIN is the "vehicle identification number" and can be found in two locations in your car: driver side interior dash or driver side door jam.
What are the optional photos? Can I use photos that I have already taken?
We require nine main photos be taken through the mobile app or website. Additional photos can be attached at your discretion.
If I resubmit my photos, do you have both the original and resubmitted?
Yes, the appraiser has all the photos. You can view both your original submission details and any photos you resubmitted, along with the date stamp in the app.
Can I retake specific photos or do I have to retake all of them?
You can retake specific photos, you don’t have to retake all of them. You can skip to the specific photos and retake just the photos you need.
Can I delete photos?
No, you cannot delete photos.
Do I have to do anything after I upload the information?
No, you will receive the estimate as soon as it has been completed by the claims representative. You can log back in to check your estimate.
How many days before my login expires?
The session will be active for seven (7) days. After that, you will have to log in to the mobile app or website again.
Estimate & Claim Payment
How will I know when the estimate is ready for review?
Your claims representative will contact you to provide your estimate and payment.
Device Access & Permissions
Will you access my camera for my images?
Yes, we access the camera and GPS location to use this mobile app or website.
If you need further assistance, please contact your Grange claims representative.
*Payment will be issued on policies with applicable coverage.