Our customers say it all.

At Grange, we believe the best way to prove our quality of service is to ask our customers. We are committed to reviewing their feedback and using it to make our business successful by their standards. See what our customers are saying about Grange Insurance.

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Grange Insurance

Rated 1 out of 5 by from HORRIBLE EXPERIENCE My claims experience with Grange has been nothing short of a nightmare. I was rear ended with my two babies in the car by a Grange insured. They assured they would help me get my claim paid for and make me whole again. My claims adjuster Brandon is refusing to pay necessary costs to restore me to where I was prior. I have called multiple body shops around my city to find out what is industry standard for recalibration of my car and they are paying less than 50% of what is needed. I am a struggling mom who cannot afford to get my car back because they are making me pay out of pocket costs and will not restore me back to industry standards. I have called and called my adjuster and he has not helped me at all. He keeps saying there is nothing he can do when I know this is not that case, having working for an insurance company in the past. I have no business paying out of pocket for something that is not my fault. This has been a horrible experience. I would hope no other person has to work with a company so terrible ever again.
Date published: 2025-03-06
Rated 5 out of 5 by from Great coverage and personal concern I had a great and knowledgeable agent who was concerned proffessional and dedicated to serving my claim.
Date published: 2025-02-22
Rated 4 out of 5 by from Car repair is great, I love my car. All personnel I had contact with seemed to know their business.
Date published: 2025-02-21
Rated 5 out of 5 by from Great insurance Customer service was great to get my claim started
Date published: 2025-02-21
Rated 5 out of 5 by from Getting hold of an agent I have tried for 3 days now to get hold of our agent ,texted,called left messages,e mailed no luck.how are you supposed to get service if agents just ignore you.
Date published: 2025-02-18
Rated 1 out of 5 by from Horrible company I would leave a 0 of possible but they send an email automatically saying your review goes against their guidelines for every negative reveiw! Stole money from people and canceled their insurance AFTER paid in full. The envelopes even prove the dates and times. Trash company, theifs,
Date published: 2025-02-16
Rated 5 out of 5 by from Great Company! Representatives are very knowledgeable & helpful. Claims are handled in a timely manner. Great coverage for auto & home!
Date published: 2025-02-14
Rated 1 out of 5 by from Blamed wrong twice, have proof, was told to eat it 2 things! One) Grange was my insurance for 7 yrs. Yes I had claims. There was 2 claims were my fault but 1 I was involved in. Got blame for the one I was involved in. I have video proof showing I stopped in time & was rear end only damaged therefore not my fault but was blamed/put on record. Second) My spouse had a wreck and the other spouse was blamed. When called to have this corrected, I was basically told to eat it and was dropped. Mind you teenager had Grange for 7 yrs, spouses had Grange over 10 yrs!
Date published: 2025-02-13
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Available coverages and discounts may vary by state. Please contact your Grange Independent Agent to discuss coverage details, discounts and eligibility requirements. For specific coverage details, always refer to your policy. Policies underwritten by Trustgard Insurance Company, Grange Indemnity Insurance Co., Grange Insurance Company, Grange of Michigan*, Grange Property and Casualty*. All companies are members of the Grange Mutual Holding Company. WE RESERVE THE RIGHT TO REFUSE TO QUOTE ANY INDIVIDUAL PREMIUM RATE FOR THE INSURANCE HEREIN ADVERTISED. *Not licensed in Pennsylvania