Our customers say it all.

At Grange, we believe the best way to prove our quality of service is to ask our customers. We are committed to reviewing their feedback and using it to make our business successful by their standards. See what our customers are saying about Grange Insurance.

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Grange Insurance

Rated 5 out of 5 by from Great Customer Service! Kim called me in a timely manner, was very knowledgeable and even told me about coverage I didn't know I had! She was very pleasant to work with!
Date published: 2026-03-05
Rated 1 out of 5 by from Auto Granger insurance has to be the worst insurance company ever I was in a car wreck sitting at a red light I was rear ended the person who hit me had Granger insurance and dealing with them has been the worst experiences I have ever had with a insurance company bad commutation low balling me on the tow bill I paid out of my own pocket the couldn't even send a insurance adjuster out I had to take pics and send it to them there is a long list of problem i had to deal with if they treat there clients any thing like they treated me I would never use them
Date published: 2026-03-04
Rated 5 out of 5 by from Great Customer Service Resolved my request in a very timely manner. Also extremely courteous and polite.
Date published: 2026-03-01
Rated 5 out of 5 by from Great customer service Kim, was very knowledgeable and personable. Greatly appreciated all the information that she was able to provide about the process.
Date published: 2026-02-27
Rated 5 out of 5 by from On my return of my overcharges Great job on explaining everything did a wonderful job
Date published: 2026-02-17
Rated 5 out of 5 by from Kudos to Customer Service! The two representatives who assisted me were courteous and professional and pleasant to talk with.
Date published: 2026-02-16
Rated 5 out of 5 by from 5 Star Customer service is/was amazing. The process made much easier with the patience, and attention to all the information that I needed to move forward with the claim.
Date published: 2026-02-10
Rated 5 out of 5 by from Have been with Grange since 1956 The Crum Agency in Tallmadge Ohio are great people to deal with. My recent claim was easily resolved by the agency and the person handling the issues. Thanks
Date published: 2026-02-03
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Available coverages and discounts may vary by state. Please contact your Grange Independent Agent to discuss coverage details, discounts and eligibility requirements. For specific coverage details, always refer to your policy. Policies underwritten by Trustgard Insurance Company, Grange Indemnity Insurance Co., Grange Insurance Company, Grange of Michigan*, Grange Property and Casualty*. All companies are members of the Grange Mutual Holding Company. WE RESERVE THE RIGHT TO REFUSE TO QUOTE ANY INDIVIDUAL PREMIUM RATE FOR THE INSURANCE HEREIN ADVERTISED. *Not licensed in Pennsylvania