Our customers say it all.

At Grange, we believe the best way to prove our quality of service is to ask our customers. We are committed to reviewing their feedback and using it to make our business successful by their standards. See what our customers are saying about Grange Insurance.

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Grange Insurance

Rated 5 out of 5 by from Hope I have good coverage Greatful we haven't had to use . That will give me an opportunity to rate Grange.
Date published: 2025-06-08
Rated 3 out of 5 by from Not at all satisfied with the Home Owner Insurance Roof is still leaking as I have to work with a Public Adjuster to address!!!
Date published: 2025-06-08
Rated 5 out of 5 by from Excellence at its best⭐️ Shenequa and her capable staff always rise to the occasion anytime needed! They maintain and it’s the reason we’ve stayed on board with them (years!) Customer service is of the highest and it’s never changed! 👏🏼👏🏼
Date published: 2025-06-08
Rated 5 out of 5 by from Top Shelf It felt like a concierge top-shelf experience reserved for exclusive clientele. Warm, timely, efficient, and incredibly responsive. The woman managing my experience was incredible - competent, capable, and kind. 5 stars.
Date published: 2025-06-08
Rated 1 out of 5 by from Phone call experience No help what so ever. I have tried and tried to change my date when my insurance is due and all they want to do is re-write my policy. I am totally unsatisfied with Grange. Looking for another insurance company. I have been with them for many years also.
Date published: 2025-06-02
Rated 5 out of 5 by from Easy Process I am not a customer, but I was hit by a customer. It was an easy process and they fixed my car and I received a rental car. All in all, took about 3 weeks.
Date published: 2025-06-02
Rated 5 out of 5 by from Been my insurer for many years. I get a real person to talk to every time and they are always ready to help.
Date published: 2025-05-31
Rated 1 out of 5 by from 17 Days to even hear from them after the crash. It took weeks to hear from Grange. They had the police report for two weeks, and never bothered to look at it. Even after having the police report and the video, they continued to question "my version" without reviewing the evidence. Upon questioning, they'll review the evidence after THREE WEEKS? They will NOT repair your vehicle to the standard it was before without pursuing legal remedies. If you're a victim of a Grange driver, I'm sorry. If you are a Grange driver, I hope you're paying half price of the competition, because you're only getting half the service.
Date published: 2025-05-31
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Available coverages and discounts may vary by state. Please contact your Grange Independent Agent to discuss coverage details, discounts and eligibility requirements. For specific coverage details, always refer to your policy. Policies underwritten by Trustgard Insurance Company, Grange Indemnity Insurance Co., Grange Insurance Company, Grange of Michigan*, Grange Property and Casualty*. All companies are members of the Grange Mutual Holding Company. WE RESERVE THE RIGHT TO REFUSE TO QUOTE ANY INDIVIDUAL PREMIUM RATE FOR THE INSURANCE HEREIN ADVERTISED. *Not licensed in Pennsylvania