Our customers say it all.

At Grange, we believe the best way to prove our quality of service is to ask our customers. We are committed to reviewing their feedback and using it to make our business successful by their standards. See what our customers are saying about Grange Insurance.

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Grange Insurance

Rated 1 out of 5 by from Treated me like a criminal when I filed a claim Had high winds and some shingles were blown off,I called my insurance company they called me back .I was told they wanted to record me for a statement,I made a mistake by not letting my roof guy check the damage first ,grange did and they denied my claim.let this be a lesson grange is not always your partner in protection.I paid to fix my own roof and cancelled with them.
Date published: 2024-06-22
Rated 5 out of 5 by from There when you need them. Grange has ALWAYS treated me good when I have had to make claims. I left them for a while for cheaper insurance and that Lizard was HORRIBLE when I was in an accident, not my fault but the person at fault had no license, insurance and car wasn't registered to her. So I used my uninsured/underinsured motorist claim and they literally tried to rip me off big time, drug the claim out for like 6 weeks and I feel only because I called state of Ohio Dept. Of Insurance and filed a complaint and they started asking questions is why it was settled when it was and I am the one who gave them the comps to value my van. Grange is very quick and very fair at your time of loss when you really need to use what you pay for.
Date published: 2024-06-19
Rated 1 out of 5 by from Just fine, as long as you don't need anything. We've had Grange for close to a decade without needing to file a claim. Trying to get a fair payment for the claim we did eventually file has been a nightmare. Repeatedly they have claimed that we do not have the correct roof type for the slope of our roof so it is not covered. This building code is laid out in our state's law and multiple measurement from multiple companies has shown that it is within spec. We will soon be changing insurance companies.
Date published: 2024-06-18
Rated 5 out of 5 by from Great company wonderful coverage Never have had any problems with Grange great to be a customer of Grange
Date published: 2024-06-17
Rated 5 out of 5 by from Hail/storm damage I never had any issues. From the first phone call I made till the money was deposited (which was earlier than expected!).
Date published: 2024-06-16
Rated 4 out of 5 by from Quick answers So far it has been easy to work with Grange. They have been quick with getting back to me with any questions I have, which is so valuable when running a buisness.
Date published: 2024-06-13
Rated 5 out of 5 by from Great coverage Very easy to deal with. Would highly recommend. Sent referral to family
Date published: 2024-06-13
Rated 5 out of 5 by from Great Coverage , everything I need Very acknowledgeable, well ready for every situation. Thank you again for all your help
Date published: 2024-06-12
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Available coverages and discounts may vary by state. Please contact your Grange Independent Agent to discuss coverage details, discounts and eligibility requirements. For specific coverage details, always refer to your policy. Policies underwritten by Trustgard Insurance Company, Grange Indemnity Insurance Co., Grange Insurance Company, Grange of Michigan*, Grange Property and Casualty*. All companies are members of the Grange Mutual Holding Company. WE RESERVE THE RIGHT TO REFUSE TO QUOTE ANY INDIVIDUAL PREMIUM RATE FOR THE INSURANCE HEREIN ADVERTISED. *Not licensed in Pennsylvania