Our customers say it all.

At Grange, we believe the best way to prove our quality of service is to ask our customers. We are committed to reviewing their feedback and using it to make our business successful by their standards. See what our customers are saying about Grange Insurance.

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Grange Insurance

Rated 1 out of 5 by from Not a good experience at all I was rear ended by a grange client and had to go through Grange for my claim. The adjuster used by Grange was slow, very difficult to stay in contact with and frankly unwilling to be helpful at times. I never would’ve thought I would had to go through the amount of hoops and countless DAYS trying to just get ahold of someone about the claim. 0/10 don’t recommend.
Date published: 2024-12-02
Rated 5 out of 5 by from Great coverage Customer service was knowledgeable and quick to get my claim
Date published: 2024-11-27
Rated 5 out of 5 by from Good service We are very happy with all the help we received with Grange.
Date published: 2024-11-27
Rated 5 out of 5 by from Great Coverage Knowledgable people assisted me through the whole process.
Date published: 2024-11-26
Rated 1 out of 5 by from Homeowners Insurance Please do NOT use Grange Insurance. We currently have two homes covered under Grange, also our cars. About a month ago, we had a contractor out who took pictures of our roof and siding saying that the tornado ruined it. We all know things like these can be hard to get covered. It was HORRIBLE SERVICE. Has taken weeks. We have received contradictory information, rudeness, and so many more negative things. They told us our roof would last 50 years and there is no damage. Then they proceeded to cancel our insurance without telling us even though the claim is still pending or so we thought. They went as far as to tell the bank our roof was horrible. Every time my husband tries to talk to someone and at least finish the claim, all he ever gets are attitudes. Please never go to Grange for insurance. BAD CUSTOMER SERVICE, Dropped us during claim pending.
Date published: 2024-11-19
Rated 5 out of 5 by from The home owners, and uninhabitable coverage It was very easy to submit our claim. And our adjuster was very helpful.
Date published: 2024-11-13
Rated 5 out of 5 by from Great coverage and protection I’ve only had two claims since 2015 and both times I hardly had to do a thing. This insurance company doesn’t say “No” automatically, Grange says “I’m here for you. I’ll take care of this”. And they did.
Date published: 2024-11-08
Rated 1 out of 5 by from Wouldn't recommend When their clients are at fault and know there at fault they lowball and take forever to pay out literally having to sue them and client wouldn't recommend if you don't want to be sued personally
Date published: 2024-10-31
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Available coverages and discounts may vary by state. Please contact your Grange Independent Agent to discuss coverage details, discounts and eligibility requirements. For specific coverage details, always refer to your policy. Policies underwritten by Trustgard Insurance Company, Grange Indemnity Insurance Co., Grange Insurance Company, Grange of Michigan*, Grange Property and Casualty*. All companies are members of the Grange Mutual Holding Company. WE RESERVE THE RIGHT TO REFUSE TO QUOTE ANY INDIVIDUAL PREMIUM RATE FOR THE INSURANCE HEREIN ADVERTISED. *Not licensed in Pennsylvania