Rated 5 out of
5
by
bbbb from
great service
The customer service guy took care of everything for me. He contacted me multiple times. He gave me choices on where I could take my car to. He called the place for me and set the appointment up for me. He got the rent-a-car lined up for me. He took care of everything. I hate that I had an accident, but the customer service guy took care of me like I was booking a vacation. Great job. Thanks, Brian.
Date published: 2020-12-27
Rated 5 out of
5
by
Android from
Excellent customer service
They are knowledgeable and empathetic. They were very supportive of me during my time owning my first house.
Date published: 2020-12-23
Rated 4 out of
5
by
Kat R from
Grange survey
They handled my claim with efficiency & promptness
Date published: 2020-12-23
Rated 5 out of
5
by
Rockinrobin56 from
Great help
I felt very calm after our conversation. She helped me a lot!
Date published: 2020-12-22
Rated 5 out of
5
by
Coalman from
So far so good! Great coverage, economical.
Great customer service. Only one claim for windshield.
Date published: 2020-12-22
Rated 5 out of
5
by
The Ciber Tiger from
Great Coverage at reasonable cost!
I've had the home insurance for 3 years now and rate has stayed the same! Easy to use auto payments and easy to navigate website. Very, happy with Grange!
Date published: 2020-12-22
Rated 5 out of
5
by
Keith from
Cost & Coverage
Cost effective, Excellent customer service & supper claim response.
Date published: 2020-12-21
Rated 5 out of
5
by
jr66 from
excellent coverage
very helpful when I have any questions, and they are very prompt in replying.
Date published: 2020-12-21
Rated 5 out of
5
by
Joe hall from
great service especially when claims have occured
all problems have been handle professionally by skilled staff
Date published: 2020-12-21
Rated 5 out of
5
by
marla44121 from
love it
Excellent care, caring people very knowledgeable. May it very easy
Date published: 2020-12-21
Rated 3 out of
5
by
Smokey279 from
Coverage
Online site was great now every other. Time can't submit says don't use to make payments but u want me to go paperless
Date published: 2020-12-21
Rated 4 out of
5
by
Irwin from
Agent response
Earlier this year, we needed a new roof. The adjuster responded very quickly and agreed to all the contractor's findings, insuring (no pun intended) the work would be done. The adjuster was very friendly and professional and we greatly appreciated his cooperation..
Date published: 2020-12-20
Rated 5 out of
5
by
DC2SH from
Great Coverage
Excellent, friendly claims service, easy to submit claims.
Date published: 2020-12-20
Rated 5 out of
5
by
Muffy from
Easy to file claims
They always are very thorough and quick to help with claims.
Date published: 2020-12-20
Rated 5 out of
5
by
Mike G from
Very good service !
The whole claim process was outstanding. They have the concept of customer service.
Thanks again
Date published: 2020-12-20
Rated 5 out of
5
by
Irak from
Great Automobile Coverage
I was involved in a chain reaction multiple car accident. When I called Grange Insurance to report it they jumped into action immediately! Thank you Grange Reps for the quick service.
Date published: 2020-12-20
Rated 5 out of
5
by
Poppy07 from
Wonderful coverage and service!
Such kind and friendly people. Always willing to help. Never short with me as a customer! Always respectful!
Date published: 2020-12-20
Rated 5 out of
5
by
Janice from
Great coverage. Great people to work with.
Wonderful people to work with. Very knowledgeable of the profession
Date published: 2020-12-20
Rated 5 out of
5
by
Ronni from
Great customer service
I’m new to grange. All of my interactions have been positive !!!!
Date published: 2020-12-19
Rated 3 out of
5
by
Jerry from
I want a hard copy of my home Insurance.
Customer service is fine but I would like a hard copy of my home policy.
Date published: 2020-12-19
Rated 5 out of
5
by
Wooly from
excellent
Customer service, took very good care of my claim. I am pleased with their service.
Date published: 2020-12-19
Rated 5 out of
5
by
Papa from
Everything seems to be very good.
To my recollection I’ve never had to submit a claim, which is a good thing.
Date published: 2020-12-19
Rated 5 out of
5
by
Willie62 from
Great Coverage
When my roof needed to be replaced I call them they came right out and in less then a week I received a check so I could get my roof fix ASP never had any problems from them staff are nice as well
Date published: 2020-12-19
Rated 5 out of
5
by
Mookie from
Great customer service great rates take care of cl
Great customer service and great rates an handle claims quickly
Date published: 2020-12-19
Rated 5 out of
5
by
Ne Ne from
Great Customer Service
Grange customers service is outstanding having unpleasant incident that has happen within the first couple of months involving an car accident Grange made the incident less stressful and convenient to get my car repair. Awesome customer service. Recommend highly to people to have Grange as their insurance provider.
Date published: 2020-12-19
Rated 5 out of
5
by
Not Applicable from
Reasonable Rates, Great Coverage
I have had Grange insurance for over 20 years and have had great service and ample coverage, at a reasonable rate.
Date published: 2020-12-19
Rated 5 out of
5
by
TommyK from
Very helpful.
We were amazed with the prompt service and fair settlement.
Date published: 2020-12-19
Rated 5 out of
5
by
Virgil from
Great Coverage
Good customer service and easy to submit and settle claims.
Date published: 2020-12-19
Rated 5 out of
5
by
DMill from
Great company
Great customer service, very helpful, stepped us through our claim and made it easy.
Date published: 2020-12-19
Rated 5 out of
5
by
Sirenakaru from
Good service
I have only been a customer for 15 months. The staff is knowledgeable and eager to help in a timely manner.
Date published: 2020-12-19