Rated 5 out of
5
by
Harold610 from
Best coverage
Customer service is very knowledgeable and an easy company to work with. They understand insurance!
Date published: 2023-01-25
Rated 5 out of
5
by
Thankful from
Great coverage
Our AAA Agent suggested Grange. He is knowledgeable, helpful., and have great customer service. Great choice. We are very pleased.
Date published: 2023-01-25
Rated 5 out of
5
by
Geno from
Nothing but satisfaction
I only have positive things to say about grange. The price I pay is very affordable. Thank god I haven’t been in an accident, but if I were i am certain that I would have only a good experience.
Date published: 2023-01-24
Rated 5 out of
5
by
Don B from
Repair service and car rental were great.
Grange Insurance's Customer Service was helpful and timely.
Date published: 2023-01-24
Rated 5 out of
5
by
Joe1 from
Grange insurance insures our home and cars.
Very pleased with both our home and auto policies.
Date published: 2023-01-23
Rated 5 out of
5
by
R Martin from
Service
Grange Insurance Company covers my house and auto insurance and this pass year I had a claim on both policies and Grange handled each claim fast and zi am very satisfied with everything they did in making sure our house was taken care of quickly!
Date published: 2023-01-23
Rated 5 out of
5
by
Jo_Dan from
Great coverage and service
Customer service was great and very helpful on my home and auto coverage.
Date published: 2023-01-22
Rated 5 out of
5
by
Edgar from
Quick and fair. I’m kinda amazed
I totaled my car hitting a dee. I was amazed at how quickly they responded and actually took care of my problems. Towing my car, getting it looked at, and being fair when it was a total loss with their appraisal of my car. I was kinda amazed there was no haggling over settlement. Kept me informed the whole time about the progress on my claim. I am very impressed with Grange Insurance and I appreciate how they handled my claim.
Date published: 2023-01-22
Rated 5 out of
5
by
Alfred from
Professional service
Excellent customer service with knowledgeable representatives, making selecting coverage easy.
Date published: 2023-01-22
Rated 5 out of
5
by
Grams15 from
Very Pleased
I had hail damage one my roof and siding. Grange was very quick to send an adjuster out and just as quick to settle the claim.
Date published: 2023-01-22
Rated 5 out of
5
by
Nathan 7 from
Highly recommended
I made a claim and the money was in the bank on the same day, very impressive!
Date published: 2023-01-22
Rated 3 out of
5
by
KYbutterfly67 from
Good coverage
Easy to submit a claim but hard to deal with an agent through a different company (online) because they have to go through channels to answer questions that may not always be correct. As most companies, reasonably priced at first, then premiums go up every year. Not good for the elderly, for sure.
Date published: 2023-01-22
Rated 5 out of
5
by
Sgt64 from
Great honest company
I've had Grange over 30 years. Price is competitive and claims go smoothly.
Date published: 2023-01-22
Rated 5 out of
5
by
Cindy Mappes from
Awesome experience
From the beginning to the end of our water leak, Grange was there every step of the way. They were professional and informative. I highly recommend them!
Date published: 2023-01-22
Rated 4 out of
5
by
MyNicknameIsAlreadyTaken from
Customer service is Polite and Knowledgeable
My agent Customer service is very nice, polite, and making a claim is almost pain-free.
Btw, requiring a nickname to post this review is stupid, especially if a nickname can only be used by one person. That is why I am giving you only 4 stars.
Date published: 2023-01-22
Rated 5 out of
5
by
Patl from
Great value proposition
After being long term customers of another insurance company, we switched to Grange about 3 years ago. We have been very pleased with Grange’s responsiveness, professionalism and overall customer service. The coverage options are also excellent.
Date published: 2023-01-22
Rated 5 out of
5
by
Jenniferrose27 from
Easy-peasy
Easy to work with. Quick pay out. All questions anwesered on the first call and taken care of!
Date published: 2023-01-22
Rated 5 out of
5
by
Buddy from
Great customer service
Customer sefvice provided by Grange Insurance was great. The customer service representative was professional and handled our claim in a very timely manor and settled our claim with our best possible outcome.
Date published: 2023-01-22
Rated 5 out of
5
by
Dee Dee from
excellent coverage
customers service made it easy to file my claim and it was done in an adequate enough time
Date published: 2023-01-22
Rated 5 out of
5
by
Suzan from
Fabulous Service!!
I had an accident several months back. The service was fantastic. The claims agent was fully on top of everything and kept me informed. And she was so kimd & empathtic that shw took a horible experice and made it all better. Kudoa to Gramge.
Date published: 2023-01-22
Rated 1 out of
5
by
Coop from
Renewal
Time to search for new homeowners insurance. I highly recommend not to use Grange Insurance. Two years ago we had a leak Grange rep advised it was ice damming and only paid to fix ceiling. One year later to the date same issue. I had a company come in and actually found the issue. Two clams less than $5500 for both and the aren’t going to renew homeowners. If their rep knew what he was doing it might have been fixed right the first time. I have been with them for years. If you don’t have claims they are good, just don’t have any claims. If I could rate negative stars I would.
Date published: 2023-01-17
Rated 5 out of
5
by
tammi from
great coverage
never had to use any of it yet
i gotten good rates and service
Date published: 2023-01-17
Rated 5 out of
5
by
Tran from
Great home insurance
Easy submitting the claim and processing the documents.
Date published: 2023-01-16
Rated 5 out of
5
by
Cowboy from
Customer Service
Grange has been a good company to work with so far in our client/agent relationship. Our home and auto policies are taken care of promptly with input on the terms from us. I hope 2023 remains the same.
Date published: 2023-01-16
Rated 5 out of
5
by
Joanie Bologna from
Great Service
Grange employee, Kim Elwood, was very easy to work with/ She was helpful and great response time, .It was very good to be able to get my car repaired so quickly. Thank you to Grange for my excellent service
Date published: 2023-01-15
Rated 5 out of
5
by
Ollie from
Excellent service; Completely taken care of!
The agent I worked with was absolutely the best!
He explained the complete policy and what my coverage was without me having to read all the legal stuff.
Date published: 2023-01-14
Rated 5 out of
5
by
ohiofreedom from
Above & Beyond
Our family has been doing business with Grange for 20+ years. We have always had excellent customer service. Most recently we had to contact the 800# for a home claim. Our claim was denied even though it was clear in our policy that our issue would be covered. We contacted our agent directly and he went out of his way to resolve our situation, ending up with us being covered 100%. Any time we all with questions on our home or auto insurance, we get quick and understandable responses.
Date published: 2023-01-14
Rated 5 out of
5
by
Condo Owner in Kentucky from
Kind and Efficient
I have purchased coverage from Grange for a while now and when I was asked for a review...I wrote nothing. To me, the test of an insurance company isn't how eagerly they take my premium but how they behave when paying a claim. When I contacted Grange, I was provided an adjuster who was kind, thoughtful and efficient. My claim was processed and paid before the work began. Thank you Grange...and thank you Ken.
Date published: 2023-01-13
Rated 5 out of
5
by
JGyd from
65 years + they must be great
Grange Ins and the Furlong family agents have insured our home since 1956, the home has been passed down in the family and Grange Mutual along with it, what more needs to be said?
Date published: 2023-01-13
Rated 5 out of
5
by
MoonBoKy from
Great coverage at affordable rate
I have been with them for several years. There rates are less than their competitors with similar coverage. Rate went down after I bundles my insurances. I have checked rates with other companies and find there rates good. I recently had my Wind screen damaged and required replacement. It was replaced and the the process was simple and easy.
Date published: 2023-01-13