Our customers say it all.

At Grange, we believe the best way to prove our quality of service is to ask our customers. We are committed to reviewing their feedback and using it to make our business successful by their standards. See what our customers are saying about Grange Insurance.

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Grange Insurance

Rated 1 out of 5 by from Good luck I was rear-ended in stopped traffic, the only thing grange needed to do was supply the BMV with proof of insurance One page form submitted to the government And they couldn't be bothered, calls, emails, even sent to BBB Still nothing, and that is for an accident i had 0 fault in Over a year of being ignored All i asked was to notify the bmv, but nothing happened
Date published: 2025-01-16
Rated 1 out of 5 by from Insurance increase My insurance keeps increasing . When I first signed up I could afford it. Now I can’t so I will have to find a new car insurance soon.
Date published: 2025-01-12
Rated 5 out of 5 by from Courteous agent The agent worked with me until problem was solved!!
Date published: 2025-01-07
Rated 5 out of 5 by from Excellent Customer Service Mallory helped me with my personal injury claim. She communicated quickly and made sure all my questions and concerns were addressed. We came up with what I consider a fair settlement and payment was fast.
Date published: 2025-01-07
Rated 5 out of 5 by from GRANGE OFFERS GREAT RATES AND COVERAGE CUSTOMER SERVICE IS EXCELLENT ALWAYS FREINDLY AND VERY GOOD TO COMMUNICATE
Date published: 2025-01-06
Rated 5 out of 5 by from Great coverage Customer service is very helpful and understanding
Date published: 2025-01-05
Rated 5 out of 5 by from Great coverage easy to sign up I’ve been real happy with my current coverage . Don’t plan to change.
Date published: 2025-01-05
Rated 5 out of 5 by from Incredible service & quick to assist and complete I’ve Had the opportunity to work with Grange, specifically Michael W and he has been absolutely terrific to work with. He is very knowledgeable and thorough in explaining everything, he was incredibly quick to get my claim completed and pushed through so I could start on my home repairs. Based on my recent experience with my recent claims, I have recommended Grange to many people, highly recommend! I am all about customer service and Michael delivered 5 stars in this area for both of my claims.
Date published: 2025-01-04
Rated 5 out of 5 by from Great price and great customer service Awesome prices and great service great customer service
Date published: 2025-01-04
Rated 5 out of 5 by from Great prices Our agent recommended this company and the prices are great.
Date published: 2025-01-04
Rated 5 out of 5 by from Something needed I have grange for several never had to use hope I never do but coverage is great lots of perks none o the rest have the coverage is great
Date published: 2025-01-04
Rated 5 out of 5 by from Dependable company I really haven’t had any claims or personal contact with a Grange employee. I wish there was a plan for me who drives my car maybe twice a week at most, under 10 miles. I’m 81 years old with an excellent driving record but don’t need to drive much. I know insurance coverage is required by law and wouldn’t think of driving without it. But the cost of coverage could be less.
Date published: 2025-01-03
Rated 5 out of 5 by from Insurance with Assurance We are a business that secured Grange Insurance in 2010 after moving from California to Ohio. Through the years, we've maintained a highly professional yet customer/provider friendly relationship. Whenever we had to make changes to our policy, they were there to assist us and promptly finalized all business in a timely manner. Anytime we have questions, they are promptly answered in detail. We highly recommend Grange Insurance to anyone who is searching for insurance either personally and/or for business. They offer a variety of affordable services. We've recommended them to friends and business colleagues through the years. Give them a call today.
Date published: 2025-01-03
Rated 4 out of 5 by from Fair pricing, great customer service great pricing and ease of doing business with! much better than local insurance companies locally by far!
Date published: 2025-01-03
Rated 4 out of 5 by from I know`n them since my father. I havn1t had a claim yet, but I dont` to.123456789
Date published: 2025-01-03
Rated 4 out of 5 by from Agent does excellent work. Fond of my agent, not so on the field agent that handled a claim recently. I thinks rates should be more competitive for some one that has been with the same agency. Been with this agent for 50+ years.
Date published: 2025-01-03
Rated 2 out of 5 by from Complete hassle from day one My wife and I are retired, we had a hail storm come through in May. A major hail storm throughout the whole area. From day one the adjuster has been nothing but problems even with talking with a supervisor could not get anything accomplished. I’m hoping it’s not because we are older and retired But my feeling was they just didn’t care they just wanted to get it over with and didn’t care what happened to us or whether we got back to normal or not. Been with Granger for many years and this is the first year. I’ve been very disappointed in this insurance company.
Date published: 2025-01-03
Rated 3 out of 5 by from Pestering me for reviews I do NOT recommend this customer support service. I DO recommend Grange for home insurance
Date published: 2025-01-03
Rated 5 out of 5 by from Great coverage at affordable prices Very nice customer service agents they always take time to answer all my questions and got me the best deal and value for my money.
Date published: 2025-01-03
Rated 5 out of 5 by from Outstanding service!!! Grange is the best! Always responsive and professional! We had a couple claims recently and they were handled by Grange perfectly! So pleased with this company!
Date published: 2025-01-03
Rated 5 out of 5 by from Grange is the best! I’ve only had positive experiences with Grange. It is a thoughtful, considerate company in a sea of opportunists. I am totally satisfied with them!
Date published: 2025-01-03
Rated 5 out of 5 by from My agent recommends Grange to most of his clients! As our agent suggested, Grange has been a good fit for both our auto and homeowners insurance needs.
Date published: 2025-01-03
Rated 4 out of 5 by from Good It's good insurance. Great with claims. Though cost can be high after any accidents. But that's same anywhere.
Date published: 2025-01-03
Rated 5 out of 5 by from Great coverage for auto and home Customer service is very knowledgeable, helpful, polite and easy to talk to
Date published: 2025-01-03
Rated 5 out of 5 by from Good communication and service Thanks for everything. Communication is timely and appreciated.
Date published: 2025-01-03
Rated 1 out of 5 by from Terrible experience that costs me hundreds This experience was terrible and will definitely be the reason I switch providers when the time comes.
Date published: 2025-01-03
Rated 5 out of 5 by from Had 2 vehicle claims last year. Unfortunately we had to file 2 vehicle claims last year. However, the process was trouble-free both times. Our agent was more than helpful, the customer service was there for us, and the process of getting rentals and getting back on the road with our own vehicles went smoothly.
Date published: 2025-01-03
Rated 1 out of 5 by from not customer friendly You have been nothing but unhelpful since my wife died. uncaring, and matter of fact. late fees, threats, cancellations. not at all what I want an insurance company to be.
Date published: 2024-12-30
Rated 5 out of 5 by from very pleased with a quick response and great cover They made it very easy to submit a claim and we’re available to answer all my questions.
Date published: 2024-12-30
Rated 5 out of 5 by from Great Coverage - Excellent Service I have had insurance coverage with Grange for over 20 years now and have had nothing but excellent service from this company. When I had an insurance claim, it was handled quick and efficiently. Thank you for your expertise and professionalism.
Date published: 2024-12-29
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Available coverages and discounts may vary by state. Please contact your Grange Independent Agent to discuss coverage details, discounts and eligibility requirements. For specific coverage details, always refer to your policy. Policies underwritten by Trustgard Insurance Company, Grange Indemnity Insurance Co., Grange Insurance Company, Grange of Michigan*, Grange Property and Casualty*. All companies are members of the Grange Mutual Holding Company. WE RESERVE THE RIGHT TO REFUSE TO QUOTE ANY INDIVIDUAL PREMIUM RATE FOR THE INSURANCE HEREIN ADVERTISED. *Not licensed in Pennsylvania