Rated 5 out of
5
by
Lefty Joe Bob from
Keep it up!
Every phone representative has always been personable, knowledgeable and efficient. I have never had anyone that I would rate less than 5 stars. Thanks to them and your hiring people for providing top of the line service.
Date published: 2024-05-29
Rated 5 out of
5
by
jeProject from
Excellent coverage
Customer service person was knowledgeable and helpful, was clear in making sure that I understood the whole conversation
Date published: 2024-05-29
Rated 5 out of
5
by
Grammy from
Grange
Best insurance we ever had always a call away for getting it all done the first time..thanks to all of you
Date published: 2024-05-29
Rated 5 out of
5
by
KGriffith from
Very Helpful
You guys are great! 😊 I changed insurance companies only because of the fact that I’m helping a friend that is an agent. Thanks, Grange!
Date published: 2024-05-29
Rated 5 out of
5
by
Nana3 from
Great coverage
They are very friendly and help you. I have not had any trouble and always supportive.
Date published: 2024-05-29
Rated 5 out of
5
by
DRWilson from
Great service
Their service that I have has been awesome. Fast, and accurate.
Date published: 2024-05-29
Rated 1 out of
5
by
Doghouse Reilly from
On Track is a waste of time...
Since I drive my car about two days a year, about 25 miles a year total; my insurance seller suggested I use On Track to lower my rates to what they should be. After a year of having On Track installed my renewal policy showed a large increase in the payment. I contacted Grange customer service and was notified that in order for the On Track system to "kick in", you would have to drive a set number of miles in the first few months, way more than my yearly total. I notified my Insurance man of this and he stated this was the first he had been made aware of the restrictions. Simply useless.
Date published: 2024-05-29
Rated 5 out of
5
by
Hedge from
The best coverage
Have always been treated like one of the family. Have never had a problem. Have been with grange since 1978
Date published: 2024-05-29
Rated 5 out of
5
by
NEOP from
RUMSEY SUSTAR INSURANCE IS THE BEST
I love working with Jeff and Laurie. They are the best.
Date published: 2024-05-29
Rated 5 out of
5
by
rob419 from
Efficient and cordial
Customer Service is knowledgeable and helpful. Refreshing to have an individual that shows concern and makes an effort to provide proper and useful information.
Date published: 2024-05-29
Rated 2 out of
5
by
Tricia from
Payments
I like Grange insurance because they don't pressure you when making payments like other Car insurance do. What I don't like about Grange insurance is making payments, call and their very courteous but they send you from one , two or ever three representatives give you a confirmation and you got to stand waiting for another representative to confirm, too much waste of time.
Date published: 2024-05-29
Rated 5 out of
5
by
Ruby from
Life insurance policy
We called with questions regarding our Life Insurance Policies. The representative was very knowledgeable and helpful.
Date published: 2024-05-29
Rated 5 out of
5
by
Blue from
The best coverage and response very well.
Customer service is very helpful, kind, and easy to contact them as well. when we need to claim our case they responded very quick. People are very knowledgeable and understanding. They explained very clearly and easy for us.
Date published: 2024-05-29
Rated 5 out of
5
by
rg656 from
Great Coverage Great claim service
I have great insurance coverage on both my home and auto. When all the other insurance companies are increasing their rates at renewal my policies had small rate increases at my renewals. They have given me great claims service when I had to report a claim.
Date published: 2024-05-29
Rated 5 out of
5
by
DDKitty from
Best insurance company
This is by far thee best insurance company I've ever used. Their prices and customs service cannot be beat.
Date published: 2024-05-29
Rated 5 out of
5
by
Anonymous from
Great coverage
Great coverage of my car . My agent worked to saved me money and she have had a great knowledge of what I needed. Thanks for the insurance you provided for me. I never had a problem with this insurance
Date published: 2024-05-29
Rated 5 out of
5
by
Maty from
Great Service
Very responsive, timely, and accurate with all my calls and questions.
Date published: 2024-05-29
Rated 5 out of
5
by
DUSTIN from
GREAT INSURANE
HELPFUL AND CONSIDERATE. HAVE BEEN WITH THEM FOR YEARS
Date published: 2024-05-29
Rated 5 out of
5
by
TBN1 from
great coverage, good rates.
Customer service does a great job and works well with my agent.
Date published: 2024-05-29
Rated 5 out of
5
by
Sunshine from
Great company
They're always eager to help and friendly service whenever I call them. If I email them they get back to me quickly. Would recommend this company to my friends.
Date published: 2024-05-29
Rated 4 out of
5
by
NPC123 from
Good & Bad
Grange has been excellent! But the audit process which is done by a third party is terrible. Notification was more than 3 months after the renewal date. Unresponsive, not helpful, just nothing good to say. The one bad apple is spoiling the barrel.
Date published: 2024-05-29
Rated 5 out of
5
by
Raenice2000 from
Great customer service
At our worst vulnerable time. Grange Insurance stepped in and made my life a little less stressful. The time the claim was submitted. The process started. They truly made it easy for me.
Thank you
Date published: 2024-05-29
Rated 5 out of
5
by
Manders7998 from
Great Coverage Great Company
Moving my insurance to Grange has been easy and so worth it! I have higher home coverage for a little more money and better car coverage for less! Highly recommend Grange for a quote and policy!
Date published: 2024-05-29
Rated 1 out of
5
by
BB good ridens from
Grange is the worst
Over priced, billing and records a train wreck, and more wreck
Date published: 2024-05-29
Rated 5 out of
5
by
Champ5092 from
Good coverage and knowledgeable representative
My Grange representative was professional and a pleasure to work with. Made the process go smooth and fast.
Date published: 2024-05-16
Rated 5 out of
5
by
SJ17 from
Great Coverage
I had a positive experience when a deer hit my Jeep Compass. The Grange insurance customer service were immediately responsive even though it was the weekend. I would highly recommend the Mike Bambrick Agency and Grange Insurance.
Date published: 2024-05-15
Rated 5 out of
5
by
son83 from
Great Coverage and an amazing app!
I have been with Grange for a long time and haven’t had the need or even a twitch to switch to any other provider so far. They services, especially with claims, is outstanding.
Date published: 2024-05-11
Rated 5 out of
5
by
donna 26 from
Great Service
Customer service was excellent very helpful through the whole process
Date published: 2024-05-01
Rated 5 out of
5
by
Barracuda 67 from
Service
Everything is good here. Price. Staff gets caims done fast and easy
Date published: 2024-04-22
Rated 5 out of
5
by
none that I know of from
St. Clairsvile Ohio staff are good to me.
I had a problem with not receiving my Grange Statement in the mail. All was taken care of and Christy assured me that I would not receive a late charge.
Date published: 2024-04-21