Rated 5 out of
5
by
Melis from
prompt and efficient service
thank you for the quick and easy claim process. my service rep was friendly professional and prompt getting my claim processed.
Date published: 2026-01-09
Rated 4 out of
5
by
Bet74 from
Been with Grange over 50 Years
I got my license when I turned 16 and my father had grange back then, I got married years later and we still kept grange. Were now in our September years and still have Grange. Our Broker is here in Findlay,OH we had a terrible hail storm back in 2009 while our neighbors were hagling over roofs, windows, car damage, we had a adjuster the next day and gave us a check in hand, 100% customer service. My only complaint is since we are seniors would enjoy having lower rates. Our agents do their best but I still shop around and its a little cheaper, but now enjoy to change so far. I haven't checked alot but we can brag about being Grange customers for that long. Now that were older, costs and financing is a bigger part of our life. Still a great product
Date published: 2026-01-09
Rated 1 out of
5
by
CAFD from
Very Difficult Experience
I rarely complete reviews unless I want to celebrate great service. Our experience with Grange was the opposite. I was in an accident with a driver insured by Grange who rear-ended me in July 2025. The agent we were assigned to was challenging from start to finish. She would not accept the quotes we received, the option she gave us was an hour from our home, getting the rental car arranged was challenging, etc. I asked for a new contact and was denied. I called and messaged repeatedly asking to speak to their supervisor - I received one response which was that they did not share our concern and that if we wanted to move forward with a repair, she was our one option. 0/5 do not recommend :(
Date published: 2026-01-09
Rated 1 out of
5
by
Anonymous from
unable to speak to a live agent at Grange!!
Unable to contact a LIVE person at Grange! So was my Agent TOO MANY IRRELEVANT QUESTIONS!!!
Date published: 2026-01-09
Rated 5 out of
5
by
DonnaS from
Excellent company!
I have had two experiences with Grange and both agents have been wonderful! I am working with Wyatt right now about my car, and he has been responsive and helpful. I highly recommend the company.
Date published: 2026-01-09
Rated 5 out of
5
by
Muhammad from
Car Insurance Claim Processing
I encounter with a car hit and was taken care professionally.
Date published: 2026-01-09
Rated 5 out of
5
by
Misspiggy from
Great insurance
Grange is a great insurance company. Great rates and terrific customer service
Date published: 2026-01-09
Rated 5 out of
5
by
willrl from
The Best
I had to file a claim. They were fast, courteous, professional, thorough, fair and followed up. Excellent company to be insured with.
Date published: 2026-01-09
Rated 5 out of
5
by
Paula 44060 from
Better Coverage, Better Pricing!
We're so glad that we switched from State Farm to Grange.
Date published: 2026-01-08
Rated 5 out of
5
by
KayJ from
Great Coverage
Thank goodness I haven't had to use my insurance much but the times I have, the ease of getting situations handled was extremely easy. Our Central air conditioning unit was hit by lightning during some of the worst heat we've seen in awhile. The indoor house temp reached 90 degrees. The agent pushed the claim thru fast and within 2 days there was a crew here replacing the unit. Everyone I dealt with was professional and knowledgeable. The communication was top notch, if I had questions, there were answers that day. I couldn't have thanked them anymore, and was so appreciative. Definitely a professional company!
Date published: 2026-01-08
Rated 5 out of
5
by
Lulu from
Easy to work with
Knowledgeable staff able to answer my questions and provide me with directions
Date published: 2026-01-08
Rated 5 out of
5
by
Cat3R from
It been wonderful no complaints
Whenever I need it information it was given never no problem thank you
Date published: 2026-01-08
Rated 5 out of
5
by
rrkunath from
Happy Long-term Customer
We've been with Grange for over 30 years and have had excellent coverage and service. We have both automotive and home insurance with them. Over our tenure with them we've submitted claims for vehicle accidents and home damage. In all cases, we received prompt service and timely payments. Our local Grange agent has been excellent with customer service support. I regularly check insurance coverage and costs. Grange continues to be very competitive and reasonably priced, which is why we remain clients.
Date published: 2026-01-08
Rated 5 out of
5
by
Customer from
Home and auto
We have been with them for many years and they have been great with claims. The our agent always answers the phone and takes good care of us.
Date published: 2026-01-08
Rated 5 out of
5
by
bobalouie from
They have great coverage.
They make it easy to file I just have to call and they take care of me and they are very nice and helpful.
Date published: 2026-01-08
Rated 5 out of
5
by
KJC25 from
😱😭 to 😁❤️
Last summer, I had the misfortune of having to file my first claim in 43 years of being a homeowner. It started out as a nightmare, but with the help of my agent, a wonderful adjuster and trustworthy contractors, my home was repaired better than new! I’m so thankful that I had Grange Insurance to take care of me.
Date published: 2026-01-08
Rated 5 out of
5
by
Kms22 from
Easy experience from start to finish
We dealt with Grange as the company who insured the driver who hit my son’s car. They were informative, easy to work with and provided a very fair solution to the situation. We had never had to deal with anything like this so were nervous what to expect.
Date published: 2026-01-08
Rated 5 out of
5
by
Nana2 from
Very pleased with their service
I have had Grange for several years for both my renter and car insurance. They have been there for me when I needed them, and I have not had any problems. I would recommend them to anyone looking for insurance you can trust.
Date published: 2026-01-08
Rated 5 out of
5
by
Bucky from
Quick and Easy
When we needed a new tailgate it took 1 phone call and the adjuster took care of the rest..it was surprisingly quick and easy.
Date published: 2026-01-08
Rated 5 out of
5
by
Mkde from
Great company
Very attentive to my needs. Always available when needed.
Date published: 2026-01-08
Rated 5 out of
5
by
Chris2026 from
Review
Excellent customer service. Rep was knowledgeable and understanding.
Date published: 2026-01-08
Rated 5 out of
5
by
TR Statum from
Dealings with Grange Insurance, & TR Statum
I think overall I was delighted by my interaction with several people, once I got to know several agents.
Date published: 2026-01-08
Rated 5 out of
5
by
SK99 from
Excellent Firm
Grange is an excellent firm with exceptional services and customer care. Its agent however is not good and never calls or emails back.
Date published: 2026-01-08
Rated 5 out of
5
by
Nance from
Timely
Friendly and patient customer service. I am pleased
Date published: 2026-01-08
Rated 5 out of
5
by
Me too from
Great value
Very satisfied with the service and coverage. Great service.
Date published: 2026-01-08
Rated 1 out of
5
by
LMcK from
Terrible customer service
The adjuster I was assigned was so nasty and rude, I'm certainly glad that this is not my insurance but the insurance of the person who hit me.
Date published: 2026-01-08
Rated 5 out of
5
by
Prof JColeman from
Fantastic company
I have been advertising Grange to all my family and friends. I'm getting ready for another house for my son and will definitely have Grange insurance for the 2nd house.
Date published: 2026-01-08
Rated 5 out of
5
by
Bill Mo from
Easy to work with
I was in an accident in June, where a lady T-boned me in a roundabout. It was the lady’s fault and she had Grange Insurance. Grange contacted me immediately to get the ball rolling. They were prompt, professional and courteous. My damaged car was picked up and assessed, and received a favorable return on the vehicle. 5Stars for this company!!
Date published: 2026-01-08
Rated 5 out of
5
by
MsGee from
Grange Insurance
Customer service is very knowledgeable I haven't had any problems working with Grange they have help me with my claims in a timely manner my Representative work with me to complete my claims
Date published: 2026-01-08
Rated 5 out of
5
by
Sweet old Bob from
The review was extremely thorough.
The review was detailed and very thorough. The reviewer was well prepared and precise in hie observations. He made several follow-up recommendations that were pertinent.
Date published: 2026-01-08