Rated 5 out of
5
by
Gino from
Reasonably priced
All insurance are basically the same. Grange Insurance gives you great coverage and is easy to access either on line or through field agents. All at very competitive prices.
Date published: 2024-04-02
Rated 5 out of
5
by
Murph1228 from
Great customer service!
I needed to get a problem with billing and rep was polite and got the problem fixed. Been with Grange for many years. Have had claims handled swiftly. Good people to deal with. An honest company!
Date published: 2024-04-02
Rated 3 out of
5
by
Gimme a break from
Could be better
Won't insure the pool that's 3/4 enclosed. Needs a fence around ALL of it even though it's 54" high.
That pretty lame.
I hope I never have to file a claim.
Date published: 2024-04-02
Rated 5 out of
5
by
Rob Bert from
Great Coverage
Had to file a small claim and found they were so easy to work with and how fast they took care of my claim.
Date published: 2024-04-02
Rated 1 out of
5
by
Sinut from
Won’t pay
Submitted claim endless paperwork, our long interview only to find out that they would not cover lost or stolen equipment. Do not use these people or waste your money.
Date published: 2024-04-01
Rated 1 out of
5
by
Lowanna from
Crooks
How can you all increase my premiums. I never made a claim. Anytime ☺️ tried to call to talk to someone, I could not talk to anyone. I am canceling my policy. These insurance companies are scams scams scams. I would never recommend this company to anyone!
Date published: 2024-04-01
Rated 5 out of
5
by
Christal from
Great coverage & service
Very simple to submit my claim. Excellent communication with the insurance adjuster.
Date published: 2024-03-29
Rated 5 out of
5
by
angelicarj911 from
Great coverage at awesome pricing.
I have always had a great experience even at the worst time when things go wrong. Customer service is there to help you through the process and give you the help you need.
Date published: 2024-03-25
Rated 1 out of
5
by
Maeva from
I got ghosted
I hate to leave this review because I used to have great customer service through this company. I do want to say my claims adjuster has been great throughout the several claims I've submitted, however, I cannot seem to get a hold of my current agent to make changes on my policy. I've requested these changes since January and have essentially been paying extra on my insurance for a car that should have been removed (due to a complete totaled incident) a few months ago. I have tried to call the corporate office in hopes of speaking with someone else other than my insurance agent to make these changes myself but have had no luck. At this point I'm just going to cancel but again, I cannot get a hold of anyone. I literally don't know what else to do, so I'm making this post in hopes of getting someone's attention to reach out to me.
Date published: 2024-03-25
Rated 5 out of
5
by
Driver156 from
Easy and Quick
I filed a claim when I got into my accident. Ashleigh helped me close the claim and work with the other driver’s insurance since that driver was at fault. She quickly answered my questions and helped me through the entire process. She made something that could’ve been an annoyance be super quick and easy. I appreciate this especially since the accident was already an inconvenience. Highly recommend her!
Date published: 2024-03-22
Rated 5 out of
5
by
Vinez975 from
Great coverage and Julie was such a big help made
Julie was great she set up everything made my rental so easy.
Date published: 2024-03-22
Rated 5 out of
5
by
J D K from
Good Job
All around good job on handling my claim. So far. The adjustor was very personable and knowledgeable.
Date published: 2024-03-21
Rated 5 out of
5
by
Eunice W from
Great!
Julie was awesome!! It was my 1st time submitting a claim and she helped me through the process.
Date published: 2024-03-21
Rated 5 out of
5
by
Jason McCracken from
2nd ever claim, extremely satisfied customer
This is my 2nd claim with Grange over the last 20 years. They have stepped up on both occasions. Would highly recommend to anyone shopping insurance.
Date published: 2024-03-21
Rated 5 out of
5
by
Joel from
Great coverage and reasonable
Very knowledgeable and easy to work with. Easy to make my claim and resolve.
Date published: 2024-03-21
Rated 5 out of
5
by
John in Ohio from
Good experience
We had a roof claim filed with Grange. The adjuster, Nicole, was good to work with during the entire process. She seemed to genuinely be concerned about our loss. The claim was quickly approved and we had the monies ready for deposit in two days. I would highly recommend Grange and if you have a claim, you get Nicole was your adjuster.
Date published: 2024-03-21
Rated 5 out of
5
by
Ken46 from
EOS
Knowledge customer service. I did not experience any problems
Date published: 2024-03-21
Rated 5 out of
5
by
Keek from
Kacie is great!
I was so impressed and pleased with the ease of service I received for filing my claim. I did not expect the level of flexibility Kacie had—she was able to get it all figured out over text and email, and when email attachments didn’t work, I was just able to send her pictures. Even though I couldn’t take a phone call during the work day, I was able to settle my claim very quickly and it was a positive experience. I truly did not expect it to be that easy.
Date published: 2024-03-19
Rated 5 out of
5
by
Angieecm from
Great coverage and assistance after my minor accid
Very attentive and knowledgeable agent got the ball rolling quickly and together with the amazing shop they set me up with I had my car back and in beautiful shape in less than a week.
Date published: 2024-03-18
Rated 1 out of
5
by
debbiexxxxx from
Worst insurance company ever
I got into an accident with these people and they refused to fix my car. They tried to tell me that there was something wrong with my car before the accident. Then they had the nerve to tow my car to a Nissan dealership where Nissan had said they could not tell if there was something wrong with my car before this, then grange lied and said that Nissan said I had all kinds of problems with my car. Never happened. I talked to Nissan five minutes after they did. They did everything they could not pay for my car and they succeeded. I had to pay $6200 to get my car fixed on my own. Worst company ever do not go with grange.
Date published: 2024-03-14
Rated 5 out of
5
by
Jerbear from
Claim representative
Wonderful to talk to and with. Very knowledgeable and very empathetic. Loved working with her. She's very spot on with getting back with me asap
Date published: 2024-03-13
Rated 5 out of
5
by
Ham20 from
Claims
The company process my claim in a very professional and respectful manner.
Date published: 2024-03-12
Rated 5 out of
5
by
JKM1 from
Grange accident coverage.
They handled everything!!! All I had to do was take pictures.
It was as quick and easy like everyone hopes it will be!!!
Date published: 2024-03-06
Rated 5 out of
5
by
Big J from
Great coverage!
Ingram insurance has the best customer service. I refer everyone to them. Ingram has the best rates.
Date published: 2024-03-06
Rated 5 out of
5
by
Marybeth from
Love Grange Insurance
I have Grange for home, auto, and life insurance, been with them for over 20 years. Claims are handled quickly.
Date published: 2024-03-06
Rated 5 out of
5
by
April11 from
Great coverage
I could not have tackled my issue without Grange’s help. Thank you for your promptness and professionalism.
Date published: 2024-03-06
Rated 5 out of
5
by
Thecusr from
Claims made easy
Just had to take a few pictures and get an estimate and send them to my adjuster. Was approved and paid out in 1 day. Couldn't have been easier.
Date published: 2024-03-05
Rated 5 out of
5
by
Tuesgirl1031 from
Excellent service
I never felt like a number. The personal service I never felt like just a number . My personal claims rep Tarras always made me feel important. She was very supportive. The entire process made me rethink my own insurance company. I appreciate everything
Date published: 2024-03-01
Rated 5 out of
5
by
Ryan from
Great customer service
We were considering filing a claim and got the process started. When we decided to not follow through, Rachael was extremely helpful and professional in walking us through the process to cancel the claim.
Date published: 2024-03-01
Rated 5 out of
5
by
Lonna from
Excellent coverage
My Cuatomer Service Rep was awesome!!!! So helpful, answered my texts immediately, no problems at all!
Date published: 2024-02-29