Our customers say it all.

At Grange, we believe the best way to prove our quality of service is to ask our customers. We are committed to reviewing their feedback and using it to make our business successful by their standards. See what our customers are saying about Grange Insurance.

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Grange Insurance

Rated 5 out of 5 by from good coverage Matsons agency employees are very friendly willing to help you
Date published: 2023-03-22
Rated 5 out of 5 by from coverage Customer service is excellent an the adjuster was very pleasant an made it easy to submit my claim
Date published: 2023-03-22
Rated 5 out of 5 by from Customer service is excellent. Customer service and the claims process is very simple and clear.
Date published: 2023-03-22
Rated 5 out of 5 by from Happy with service I am truly happy with having Grange as my insurance carrier. I have had no problems having service.
Date published: 2023-03-22
Rated 5 out of 5 by from Good coverage Although I think Insurance in general is a rip off and should be a crime, I had to get covered. Thank you for being affordable!
Date published: 2023-03-22
Rated 5 out of 5 by from Great coverage Wonderful staff are very knowledgeable and kind and considerate of your needs.
Date published: 2023-03-22
Rated 5 out of 5 by from Grange Insurance is the best. Grange Insurance the the best Insurance that you can have! They have always taken care of my needs. They are knowledgeable.l, polite. And very accurate on what they talk about. Eveytime that I've had an issue, they took care of me all the way to the end ae well as checked on me to ser if there was any thing else I needed. I live Grange Insurance.
Date published: 2023-03-22
Rated 5 out of 5 by from Great Coverage As a insurance agent and having my personal home & auto with Grange Insurance, I would highly recommend them. Great rates and excellent claims service
Date published: 2023-03-22
Rated 3 out of 5 by from Paying on Line I could not pay my bill on line. I had to call my agent to do it.I tried with my band info and debit card.Very frustrating.
Date published: 2023-03-22
Rated 5 out of 5 by from Great service Agent is on top of her work and gives great attention to detail.
Date published: 2023-03-22
Rated 5 out of 5 by from Thorough coverage and competent customer service. Every time I have spoken with a representative they have been helpful and knowledgeable. My insurance policy is thorough, comprehensive for what I own.
Date published: 2023-03-22
Rated 5 out of 5 by from Super Efficient and Great Coverage We experienced a slight fender bender a few years back and gave Grange a call. The professionalism and efficiency in which the agent showed was outstanding. Absolutely no hassles or hoops to jump through. Great service!
Date published: 2023-03-22
Rated 5 out of 5 by from Excellent coverage The price was reasonable approval was quick service was great
Date published: 2023-03-22
Rated 5 out of 5 by from Exceptional Customer Service Susan and the staff at Sloan Insurance of Bellefontaine, Ohio were extremely helpful and caring when I had to transfer the insurances due to my wife's passing in late 2022. I couldn't be happier with Grange and Sloan as my agent.
Date published: 2023-03-22
Rated 5 out of 5 by from Review for customer service Customer Service is wonderful.Their knowledge is excellent.Whatever questions I ask they have the answer,and in no time at all things are resolved.
Date published: 2023-03-22
Rated 5 out of 5 by from Car accident Couple of years ago, a woman hit the driver’s side of my car. I quite shaken but ok. She was responsible for the accident, not yielding to traffic. She had insurance and of course they were taking a long tome allow me to repair my car. Grange stepped right in. Explained to me what I can do now to repair the car and what action they will take to retrieve my deductible. Grange kept in touch with me and secured my deductible back in a timely manner.
Date published: 2023-03-22
Rated 5 out of 5 by from Great coverage. Very very pleased with the level of service I received.
Date published: 2023-03-22
Rated 4 out of 5 by from Easy to make changes We purchased several new motor vehicles/toys this year and they have made it easy and fast to make changes to our coverage. And comparable rates, usually with lowest or next to lowest payment options. We do not mind paying a little extra for the amazing customer service
Date published: 2023-03-22
Rated 4 out of 5 by from Recent claim and issues with repair Following a recent claim Grange worked with me when I was not satisfied with the repair and took the vehicle to a different repair shop.
Date published: 2023-03-22
Rated 5 out of 5 by from Auto insurance This has been the most reasonable insurance I have ever used.
Date published: 2023-03-22
Rated 5 out of 5 by from Great coverage Customer service is great and they made it easy to file my claim
Date published: 2023-03-21
Rated 5 out of 5 by from Great Coverage From the moment I called to make the claim to the day the adjustor came to my home to look at the damage everyone was extremely knowledgeable and professional.
Date published: 2023-03-19
Rated 5 out of 5 by from Excellent Coverage Everything was accomplished promptly and very professionally
Date published: 2023-03-16
Rated 5 out of 5 by from Great claims handling process Karen was very courteous, collected and prompt at her task. Our claim was handled on the professional level. Thank you.
Date published: 2023-03-15
Rated 5 out of 5 by from Great policy endorsements A+ Customer service A+ quick Fnol to settlement claim. Nice to see inside adjuster knowable opening and closing claims. Knowledge policy and endorsement.
Date published: 2023-03-14
Rated 5 out of 5 by from Great Service Great client service while navigating the claim process
Date published: 2023-03-14
Rated 5 out of 5 by from Coverage is excellent Customer service is friendly and very helpful. They are very knowledgeable.
Date published: 2023-03-13
Rated 1 out of 5 by from house fire Had a house fire about 5 months ago. Still waiting for Grange to settle this claim. Everytime I send an email I'm told the special investigation is still reviewing. They have my video cameras recordings. Even though three not helping me they sure take they monthly bill from me every month. There is a bill from the restoration company for boarding up the house still not paid, and they are going to start charging interest. Still no one cares at Grange. Worst customer service I've ever had to go through..
Date published: 2023-03-13
Rated 4 out of 5 by from Great service We got quick response from the claims adjuster whenever we needed answers.
Date published: 2023-03-11
Rated 5 out of 5 by from Fast knowledgeable staff All staff involved in my claim performed their tasks efficiently and responded within a day by text, email, or call. Always use claim # for fast response. From time of my accident to payout settlement was less than two weeks.
Date published: 2023-03-11
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Available coverages and discounts may vary by state. Please contact your Grange Independent Agent to discuss coverage details, discounts and eligibility requirements. For specific coverage details, always refer to your policy. Policies underwritten by Trustgard Insurance Company, Grange Indemnity Insurance Co., Grange Insurance Company, Grange of Michigan*, Grange Property and Casualty*. All companies are members of the Grange Mutual Holding Company. WE RESERVE THE RIGHT TO REFUSE TO QUOTE ANY INDIVIDUAL PREMIUM RATE FOR THE INSURANCE HEREIN ADVERTISED. *Not licensed in Pennsylvania

Life insurance is underwritten by Grange Life Insurance Company, a subsidiary of Kansas City Life Insurance Company.