Our customers say it all.

At Grange, we believe the best way to prove our quality of service is to ask our customers. We are committed to reviewing their feedback and using it to make our business successful by their standards. See what our customers are saying about Grange Insurance.

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Grange Insurance

Rated 5 out of 5 by from Great coverage, easy to work with My insurance agency is very helpful, I’ve had insurance with DeClaires for as long as I’ve owned a car and a house!
Date published: 2024-05-30
Rated 5 out of 5 by from Great Service US Insurance partners and staff top shelf when it comes to product and service
Date published: 2024-05-30
Rated 5 out of 5 by from Excellent Coverage The agent is helpful when I have questions, and willing to take the time to help me in all me needs. they are friendly, courteous, and willing to go above and beyond.
Date published: 2024-05-30
Rated 4 out of 5 by from I will like to say it’s great In my eyes this insurance is best but only the things my claim is taking long time if claims take faster it’s will be best for everyone
Date published: 2024-05-30
Rated 5 out of 5 by from Great experience Customer service was great. Very helpful and easy to deal with while I was also working.
Date published: 2024-05-30
Rated 5 out of 5 by from Yes I like my coverage it's great I really like my coverage it's great I'm glad to have my renters insurance
Date published: 2024-05-29
Rated 5 out of 5 by from Great to work with Great and easy to work with. Great. Customer Service!!
Date published: 2024-05-29
Rated 5 out of 5 by from Best choice for your insurance needs I’ve been with Grange for many years. Their pricing is fair. Anytime I’ve needed them they’ve followed through without hesitation. I recommend them to everyone
Date published: 2024-05-29
Rated 5 out of 5 by from Keep it up! Every phone representative has always been personable, knowledgeable and efficient. I have never had anyone that I would rate less than 5 stars. Thanks to them and your hiring people for providing top of the line service.
Date published: 2024-05-29
Rated 5 out of 5 by from Excellent coverage Customer service person was knowledgeable and helpful, was clear in making sure that I understood the whole conversation
Date published: 2024-05-29
Rated 5 out of 5 by from Grange Best insurance we ever had always a call away for getting it all done the first time..thanks to all of you
Date published: 2024-05-29
Rated 5 out of 5 by from Very Helpful You guys are great! 😊 I changed insurance companies only because of the fact that I’m helping a friend that is an agent. Thanks, Grange!
Date published: 2024-05-29
Rated 5 out of 5 by from Great coverage They are very friendly and help you. I have not had any trouble and always supportive.
Date published: 2024-05-29
Rated 5 out of 5 by from Great service Their service that I have has been awesome. Fast, and accurate.
Date published: 2024-05-29
Rated 1 out of 5 by from On Track is a waste of time... Since I drive my car about two days a year, about 25 miles a year total; my insurance seller suggested I use On Track to lower my rates to what they should be. After a year of having On Track installed my renewal policy showed a large increase in the payment. I contacted Grange customer service and was notified that in order for the On Track system to "kick in", you would have to drive a set number of miles in the first few months, way more than my yearly total. I notified my Insurance man of this and he stated this was the first he had been made aware of the restrictions. Simply useless.
Date published: 2024-05-29
Rated 5 out of 5 by from The best coverage Have always been treated like one of the family. Have never had a problem. Have been with grange since 1978
Date published: 2024-05-29
Rated 5 out of 5 by from RUMSEY SUSTAR INSURANCE IS THE BEST I love working with Jeff and Laurie. They are the best.
Date published: 2024-05-29
Rated 5 out of 5 by from Efficient and cordial Customer Service is knowledgeable and helpful. Refreshing to have an individual that shows concern and makes an effort to provide proper and useful information.
Date published: 2024-05-29
Rated 2 out of 5 by from Payments I like Grange insurance because they don't pressure you when making payments like other Car insurance do. What I don't like about Grange insurance is making payments, call and their very courteous but they send you from one , two or ever three representatives give you a confirmation and you got to stand waiting for another representative to confirm, too much waste of time.
Date published: 2024-05-29
Rated 5 out of 5 by from Life insurance policy We called with questions regarding our Life Insurance Policies. The representative was very knowledgeable and helpful.
Date published: 2024-05-29
Rated 5 out of 5 by from The best coverage and response very well. Customer service is very helpful, kind, and easy to contact them as well. when we need to claim our case they responded very quick. People are very knowledgeable and understanding. They explained very clearly and easy for us.
Date published: 2024-05-29
Rated 5 out of 5 by from Great Coverage Great claim service I have great insurance coverage on both my home and auto. When all the other insurance companies are increasing their rates at renewal my policies had small rate increases at my renewals. They have given me great claims service when I had to report a claim.
Date published: 2024-05-29
Rated 5 out of 5 by from Best insurance company This is by far thee best insurance company I've ever used. Their prices and customs service cannot be beat.
Date published: 2024-05-29
Rated 5 out of 5 by from Great coverage Great coverage of my car . My agent worked to saved me money and she have had a great knowledge of what I needed. Thanks for the insurance you provided for me. I never had a problem with this insurance
Date published: 2024-05-29
Rated 5 out of 5 by from Great Service Very responsive, timely, and accurate with all my calls and questions.
Date published: 2024-05-29
Rated 5 out of 5 by from GREAT INSURANE HELPFUL AND CONSIDERATE. HAVE BEEN WITH THEM FOR YEARS
Date published: 2024-05-29
Rated 5 out of 5 by from great coverage, good rates. Customer service does a great job and works well with my agent.
Date published: 2024-05-29
Rated 5 out of 5 by from Great company They're always eager to help and friendly service whenever I call them. If I email them they get back to me quickly. Would recommend this company to my friends.
Date published: 2024-05-29
Rated 4 out of 5 by from Good & Bad Grange has been excellent! But the audit process which is done by a third party is terrible. Notification was more than 3 months after the renewal date. Unresponsive, not helpful, just nothing good to say. The one bad apple is spoiling the barrel.
Date published: 2024-05-29
Rated 5 out of 5 by from Great customer service At our worst vulnerable time. Grange Insurance stepped in and made my life a little less stressful. The time the claim was submitted. The process started. They truly made it easy for me. Thank you
Date published: 2024-05-29
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Available coverages and discounts may vary by state. Please contact your Grange Independent Agent to discuss coverage details, discounts and eligibility requirements. For specific coverage details, always refer to your policy. Policies underwritten by Trustgard Insurance Company, Grange Indemnity Insurance Co., Grange Insurance Company, Grange of Michigan*, Grange Property and Casualty*. All companies are members of the Grange Mutual Holding Company. WE RESERVE THE RIGHT TO REFUSE TO QUOTE ANY INDIVIDUAL PREMIUM RATE FOR THE INSURANCE HEREIN ADVERTISED. *Not licensed in Pennsylvania