Rated 5 out of
5
by
Lilbit from
Great Coverage
Customer service is great and easy to talk with. Easy get in touch with.
Date published: 2021-12-17
Rated 5 out of
5
by
Marney from
Great Coverage
They are fantastic with claims. So happy with them will remain a customer, have had lower quotes but grange has treated us great and will not change
Date published: 2021-12-17
Rated 5 out of
5
by
Bake from
Quick response time with a claims adjuster.
Had a terrible accident and the claims adjuster was there the next morning and took care of everything. a Great experience
Date published: 2021-12-17
Rated 4 out of
5
by
gin13 from
good until screw-up
I think that seniors should get better discount. there are days that I never even drive my car is just a year old and I only have 2000 miles on it so where is a better discount for me
Date published: 2021-12-17
Rated 5 out of
5
by
jam7682 from
Great Experience Through Many Years
I have been a Grange customer for over 45 years and have very pleased, and have bundled all my insurance needs with Grange. My first policy was with the Fellows Insurance Agency in New Alexandria (Mingo Junction), OH, and even though I moved away from the area I continued the relationship with them. Their office staff is very professional with many years of knowledge and experience. I've always had a positive experience interacting and doing business with this awesome insurance agency, family and associates.
Date published: 2021-12-17
Rated 5 out of
5
by
Dwpat from
Great Customer Service
The customer service folks at Grange have integrity and have a servant heart. Wonderful people.
Date published: 2021-12-17
Rated 5 out of
5
by
Yorly37 from
Great Coverage
Customer Service is knowledgeable and I had no issues filing a claim this year.
Date published: 2021-12-17
Rated 1 out of
5
by
Monroe from
Renewal
Your billing system was updated and it cost me two months. Your company overcharged me for two years and it cost me. Your customer service reps are great but they have no say in the matters. I'm currently looking to leave your company because I refuse to keep paying for your screwups.
Date published: 2021-12-17
Rated 5 out of
5
by
CP317 from
World Class Service
They are responsive, competitively priced and care!
Date published: 2021-12-17
Rated 5 out of
5
by
SharonB from
Outstanding Customer Service
Claims rep was extremely knowledgeable, courteous and prompt from start to finish. We couldn't believe how quickly the claim was processed and paid. Highly recommend Grange Insurance for home and auto!
Date published: 2021-12-17
Rated 5 out of
5
by
Santilli from
Great coverage
Always helpful when I needed it. Easy to deal with
Date published: 2021-12-17
Rated 5 out of
5
by
Pattywatty from
Fantastic Claim Processing
My experience with Grange Insurance was exactly what every service provider should be. Responsive for Claim Processing. I am not a Customer but you handle my claim in a timely manner. It was a no hassle experience. The Agent on the telephone was professional but yet friendly. The Agent's vocal tone reflected "I am ready to solve your problem". Grange Insurance Company always remember "Your Customers are your #1
Assets"
Date published: 2021-12-17
Rated 5 out of
5
by
Mari12 from
Excellent coverage and service
I have been with Grange for many years, and I’m a happy customer because the service is great and the staff y courteous and very knowledgeable and ready to solve your problem . Thank you Grange
Date published: 2021-12-17
Rated 5 out of
5
by
CRE100 from
Great Service
Friendly Agents, Adjusters and Claims Agents and Easy to Work with.
Date published: 2021-12-17
Rated 5 out of
5
by
Mom 1 from
Great customer service
Very good customer service. Easy to file a claim..
Date published: 2021-12-17
Rated 5 out of
5
by
Snowoman from
Great coverage
Good customer service, always willing to help with questions
Date published: 2021-12-17
Rated 4 out of
5
by
Doryates from
Good coverage till we were dropped
We have been with Grange for many y ears and was dropped because of our sons driving record.
Date published: 2021-12-17
Rated 5 out of
5
by
Rick 33 from
Great Service
We had a roof issue earlier this year and the service and follow up were fantastic' The communication from the office was great along with the follow up.
We have our auto insurance with Grange, with no issues'
Date published: 2021-12-17
Rated 5 out of
5
by
Marv from
Very helpful easy to work with
I’ve always had great service and grange responded quickly
Date published: 2021-12-17
Rated 5 out of
5
by
Tess from
Great Coverage
The best insurance company I have ever had. Excellent Service, knowledgeable stuff, very responsive to customer and very empathetic. They made the process real easy. Love this company.
Date published: 2021-12-17
Rated 4 out of
5
by
tclo from
customer
Customer service is okay, asked a question but never heard back from the agaent.
Date published: 2021-12-17
Rated 4 out of
5
by
Noname from
Review
The only insurance my agent found to cover my needs
Date published: 2021-12-17
Rated 5 out of
5
by
JO76 from
Exemplary Service
Exceptional to work with. When my wife's vehicle was struck by road debris on the highway, Grange made the repair process a breeze and she was back on the road within 2 weeks. Everyone involved in the process from the first person to answer the phone, to the body shop, to the rental car service they set up for her was phenomenal. Thank you Grange for making it right and making it easy.
Date published: 2021-12-17
Rated 5 out of
5
by
Andy2021 from
Not my insurance
I was in an accident with someone who carried this insurance. The staff that helped me navigate the whole process; from claims to the rental agency, they were there to help. Good experience overall, didn't want to be in the situation but they made it very tolerable.
Date published: 2021-12-17
Rated 5 out of
5
by
Msmissy from
Great Customer Service
Have called several times with questions and Representative was very knowledgeable and efficient!
Date published: 2021-12-17
Rated 5 out of
5
by
rjm1 from
Pay a little too much
I love my local agent, but I do feel I can find cheaper and often consider moving on
Date published: 2021-12-17
Rated 5 out of
5
by
Carol 55 from
Great price and coverage
Customer service is very helpful and knowledgeable.
Date published: 2021-12-17
Rated 5 out of
5
by
Both27 from
Great coverage
Customer service is knowledgeable and they made it easy to work with them
Date published: 2021-12-17
Rated 3 out of
5
by
Phantom from
Takes to long to contact you
Submitting the claim was easy getting an adjuster to call you back was a problem.
Date published: 2021-12-17
Rated 5 out of
5
by
Doo Wap from
Service
They have great agents to work with very helpful..
Date published: 2021-12-17