Rated 5 out of
5
by
Rose64 from
Very happy with them
Never once had a problem with this company answer my question and gave me a solution to what I needed .
Date published: 2018-01-12
Rated 5 out of
5
by
alfie from
great coverage
always been responsive to my needs, prompt customer service, pleasant working relationship with my agent
Date published: 2018-01-12
Rated 5 out of
5
by
Mary Anne from
review of grange insurance
Two policies which I am very pleased with. Customer service ha been everyhing that I expected<
Date published: 2018-01-12
Rated 5 out of
5
by
Judy from
Fast service
After bring rear ended on an interstate slowdown, a quick call to Grange set settlement in motion. Very pleased with coverage and repair.
Date published: 2018-01-12
Rated 5 out of
5
by
Deanna from
Excellent Customer Service
We had hail damage to our brand new car the day we made our first payment. Grange was there the next day to do the estimate and we got it fixed within the week!
Date published: 2018-01-12
Rated 5 out of
5
by
Peggy from
Efficient and friendly service
Easy to work with, prompt , and fair in claims settlement.
Date published: 2018-01-11
Rated 5 out of
5
by
Jack from
Very happy customer
This is phenomenal your customer service is great when I first moved from Pennsylvania to Tennessee you guys help me out immensely thank you for doing such a good job
Date published: 2018-01-11
Rated 4 out of
5
by
L Rae from
Thankful for continued coverage
An agent came out to the house for my homeowners coverage and noted we needed to fix our driveway (big pothole) of course we procrastinated until the last minute and then we got it patched. All I had to do was send a pic of the repair and send it to the agent, it was very simple and within a couple days I received a notice that Grange was satisfied with the repair work we did and continued our homeowners coverage. We also have our automobiles through Grange and the agent that helped me add a vehicle called me back with a cheaper option for a truck we do not drive it is a storage type insurance; very thankful!
Date published: 2018-01-11
Rated 5 out of
5
by
Donnie B from
Complete Satisfaction
I have been with Grange for several years. My daughter has had a FEW accidents. Everyone from my local agent to the claims person to the people we talk to but never get to meet, have given us outstanding and very timely service.
Date published: 2018-01-11
Rated 2 out of
5
by
Kay Gee from
Customer Service Review
Customer Service didn't fully understand my request. My home owners insurance nearly doubled this year, which will make my mortgage go up over a $100. I was trying to switch insurance but I couldn't because Grange has me down for having two separate claims on the same day, when I only had one. I called to get the matter fixed only to get a letter with the same two occurrences on it. Also, they have one of the claims still open, when this was almost a year ago.
Date published: 2018-01-11
Rated 4 out of
5
by
GSKdigz from
Great coverage
First year with grange and lucky no claims, but they have been extremely help in answering any questions whether it was billing or policy concerns. pricing was extremely competitive and I am looking forward to working To continuing on with them .
Date published: 2018-01-11
Rated 5 out of
5
by
Joey from
Superb
Fast, courteous, excellent contact with my agent who is always on the spot.
Date published: 2018-01-11
Rated 5 out of
5
by
Pamelaa J from
Very satisfied
Everything's great! Am already telling others of your great service.
Date published: 2018-01-11
Rated 4 out of
5
by
Luis from
Good coverage
People is very knowlegeable and helpful. Also the coverage and prices are very competitive.
Date published: 2018-01-11
Rated 1 out of
5
by
dan41 from
canceled after claim
after some bad storms i summited a claim which turned out to be two.they paid for the claim but later they did not renew my policy.
Date published: 2018-01-11
Rated 5 out of
5
by
jmills1239 from
Great coverage
Have been with them over 30 years never had a problem
Date published: 2018-01-11
Rated 5 out of
5
by
Paul from
Very pleased with claim service & quick process
Adjuster was on the spot with contractor the day after the roofing event. Check was in my hand within the week. Outstanding! Thank you.
Date published: 2018-01-11
Rated 5 out of
5
by
Carol from
Very Quick Response
We have had Grange Insurance for many years. Fortunately we have not had to use it very often, most recently my oldest son who also has Grange Insurance, was in an accident. Within a few minutes of calling Grange, he had his rental and his truck was on it's way to a Grange preferred shop, which means there was no adjuster to wait for, the truck was repaired with in 2 weeks!
Date published: 2018-01-10
Rated 5 out of
5
by
Joycie from
Courteous timely help.i
I feel comfortable working with your people. They are courteous. And knowledgeable.
Date published: 2018-01-10
Rated 5 out of
5
by
Cate from
Helpful Staff
Staff is wonderful, always pleasant and very knowledgeable, no question goes unanswered.
Date published: 2018-01-10
Rated 5 out of
5
by
KDB Insured from
Good Company to work with!
Grange is easy to work with and the cost seems fair. It's easy to make payments online or have automatic deductions.
Date published: 2018-01-10
Rated 5 out of
5
by
Nore Jane from
Great service. Great representative
Have always received great service and had very friendly, knowledgeable people to work with.
Date published: 2018-01-10
Rated 2 out of
5
by
dallen55 from
house coverage
Been with this insurance agency for 10 years plus. Never filed a claim. Every year monthly coverage increases instead of going down. No benefits for no claims or any benefits for being a senior.
Date published: 2018-01-10
Rated 5 out of
5
by
Wilbur from
Good service
Have had my farm insurance with Grange for 38 years. and have my car insurance with you too. Service has been quite excellent.
Date published: 2018-01-10
Rated 5 out of
5
by
Debbie A from
Love the service from our local agency
Stout Ins of freeport Il gets back to us quickly whenever we have a guestion.
Date published: 2018-01-10
Rated 5 out of
5
by
Butchie from
Insurance
My agent is the best! Very knowledgeable and most considerate and friendly.
Date published: 2018-01-10
Rated 5 out of
5
by
Sommers from
Good Coverage, Reasonable Price
I recently moved to Ohio. Grange has provided good coverage at a reasonable price. I am very happy trusting this company to give me the coverage they have promised.
Date published: 2018-01-10
Rated 2 out of
5
by
Whitc79 from
Coverage Great...But at a Cost
We filed 2 claims last year. Our first ever in the 10 years as homeowners. One was for a robbery while we were out of town, and the other was for a tree falling on our house. The responsiveness from Grange was GREAT. I told everyone how well they had treated me and was recommending them left and right. Then came the letter telling us they were canceling our coverage due to too many claims. What a way to build loyalty, particularly when these were claims that were outside of our control.
Date published: 2018-01-10
Rated 5 out of
5
by
Bud V from
Great coverage.
Very knowledgeable staff.Very friendly and professional staff.
Date published: 2018-01-10
Rated 5 out of
5
by
TINY from
GOOD INSURANCE & GOOD PEOPLE.
They are always looking out for your best interests. They will tell you if a company does not have your best interest in mind & they will research till they find one.
Date published: 2018-01-10