Rated 5 out of
5
by
none that I know of from
St. Clairsvile Ohio staff are good to me.
I had a problem with not receiving my Grange Statement in the mail. All was taken care of and Christy assured me that I would not receive a late charge.
Date published: 2024-04-21
Rated 5 out of
5
by
DonK from
Great coverage and quick claim response.
Affordable insurance and fast claims. Both my agent and claims adjuster work with me for ease if making a claim.
Date published: 2024-04-18
Rated 5 out of
5
by
Riches from
Handeling accident claim
Considering that my new car was totaled. Working with my claim representative Yvonne was a great experience. She was by my side through the whole process.
Date published: 2024-04-18
Rated 5 out of
5
by
1 NA from
Great rates
Good customer service and good rates. I have only signed up a month ago. Lp
Date published: 2024-04-18
Rated 5 out of
5
by
kmt64 from
Great service when needed
very happy with the experience I had with my recent accident I would recommend
Grange insurance
Date published: 2024-04-17
Rated 5 out of
5
by
Ashley from
Wonderful coverage experience
Customer service was readily available to help with everything I needed
Date published: 2024-04-17
Rated 5 out of
5
by
Buddy 26 from
Good policy coverage.
Good customer service. Received payment in the method I requested. Local insurance agent very supportive.
Date published: 2024-04-17
Rated 5 out of
5
by
RCProd from
Great, Affordable and Responsive
Whenever requesting a necessary document, the response time is efficient and the docs arrive complete!
Date published: 2024-04-16
Rated 5 out of
5
by
Natalie 81 from
Great coverage.
They have always taken care of any claims in a timely fashion.
Date published: 2024-04-15
Rated 5 out of
5
by
Babygirl from
Great, it could be preferred
It take to long. To get insurance to cover the damages
Date published: 2024-04-15
Rated 5 out of
5
by
Hawkeye from
Great people
Great people to work with. Great people to work with
Date published: 2024-04-15
Rated 5 out of
5
by
Jamie1976 from
Grange insurance
Agents are very knowledgeable and have excellent experience on filling your claims I would recommend them.
Date published: 2024-04-15
Rated 3 out of
5
by
Anonymous from
I can't said great coverage or not
I did not use any bottom of the four services so I do not know what to recommend to a friend or family all Insurance companies increase premiums no matter what if you have a claim or zero lost run
Date published: 2024-04-13
Rated 5 out of
5
by
single1 from
Satisfied
Customer service interaction very positive no problems
Date published: 2024-04-13
Rated 5 out of
5
by
sdr63 from
Excellent coverage and online conveniuence
I have been very satisfied with this company and its service. Very convenient to use; intuitive; and reliable.
Date published: 2024-04-13
Rated 3 out of
5
by
JABVA from
Way too expensive
Every six months,there is a major increase—like $60 or $80 minimum. No justification. I am not a frequent driver over long distances. You are way ahead of the inflation rate. I have been with Grange over 50 years.
Date published: 2024-04-13
Rated 5 out of
5
by
Nate from
The rates are good .
I have not had to file a claim. I had to call about billing and they corrected it. I had mine bill setup to pay the bill through escrow each year .
Date published: 2024-04-13
Rated 5 out of
5
by
C523 from
Great coverage
Professional and responsive and helpful. Very polite
Date published: 2024-04-13
Rated 5 out of
5
by
Rsher from
Excellent coverage
I have had Grange Insurance for many years. I have also had several claims and they were handled promptly and fairly.
Date published: 2024-04-12
Rated 5 out of
5
by
Ravenwood22 from
Streetsboro
Rachael was excellent! She contacted me immediately and scheduled an appointment. She came on time, was kind, courteous, and professional. She looked in every room and taught me what to look for on the ceiling to know if my roof has leaking issues. She then did a thorough investigation on the roof and the outside of my house. I need a new roof and she pointed out other concerns that we need to address for maintenance of the entire outside of the house. Rachael took her time and explained what the terms of my coverage entailed. She also said I could contact her for any further questions. She answered all my questions and concerns. I am glad she was assigned to my call.
Date published: 2024-04-12
Rated 5 out of
5
by
Hilltop from
Amazing service entire way through
Amazing can’t say enough good things. Great customer service!!! Timely response.
Date published: 2024-04-11
Rated 5 out of
5
by
Carolg from
Great coverage,easy to use phone app
Good customer service,knowledgeable in their field
Date published: 2024-04-10
Rated 5 out of
5
by
Close from
Calendar insurance
Always there when we need them and very helpful , friendly and know their stuff .
Date published: 2024-04-10
Rated 4 out of
5
by
Brendan from
Mostly Good Experience
We have used Grange for a few years now for home and auto. Thankfully we have not had to use the auto side yet. It is frustrating that our rate has gone up every year. With previous companies I was used to the rate going down every year, especially if we were having to use it. In the home side, we have had to out in two major claims. One for a new roof after wind/hail damage, and another for flood/water damage inside the house. In both cases it’s generally been a good experience. There were not any problems with getting Grange to fulfill the claim or pay out. The biggest issue, particularly with the water damage claim, was communication with my adjustor. He gave me all his contact info, but anytime I tried to call, text or email him I got no response. Always went to voicemail when calling. It would take weeks get a response which delayed the entire process of trying to put our house back together. Two times I had to call the main Grange number and go through being transferred and what not just to be able to get a call from him if I had questions or anything. That was frustrating.
Date published: 2024-04-06
Rated 1 out of
5
by
Sweety from
I'll never refer Grange insurance to anyone
We had a bad storm in ohio. The tree in my back yard ,fell down pulled all the wiring down that was attached to the back of my house and I filed a claim first time. home owner. I thought I was doing right thing, paying my bill monthly on time but when it was time to renew that didn't renew my housing nor my car insurance because it was a bundle deal. I was confuse because I'm thinking what did I do wrong. I that's what insurance is for. The agency Diana stated I should have hire a handyman, I said no I should've not live wire attached to my house, I need a professional, I'm so disappointed with grange insurance they're not professional all about the money, not the customers I'm considering taking them to court .
Date published: 2024-04-06
Rated 5 out of
5
by
AT43 from
Pleased Customer
Very knowledgeable and quick to respond to my needs
Date published: 2024-04-05
Rated 5 out of
5
by
NKY Speech Language Svcs from
Best Regional Commercial Insurance Company
When we first opened our business, our landlord used Grange for the property insurance purposes. As we went on to purchase our building, we realized we needed a comprehensive insurance plan provided by a top notch company. Fortunately, our local agent (C.K Ash Insurance) was able to provide this coverage through Grange. We are so fortunate to have found out through word of mouth how to achieve the coverage our business needed.
Date published: 2024-04-05
Rated 1 out of
5
by
sfosu from
Terrible
Will find any reason possible to deny your claim. Awful agency
Date published: 2024-04-05
Rated 5 out of
5
by
Brooksie from
Great coverage with excellent service
I got my drivers license when I turned 17. My oldest sister worked for an agent in our town who was a Grange agent so she helped me get an auto insurance policy. I have been with them ever since. I am now 55 and still have my autos and homeowners insurance though Grange. I have been with them for 38 years and I would not trust any other insurance company to insure my autos and home. Great insurance company!!!
Date published: 2024-04-03
Rated 5 out of
5
by
Kimmie from
Great coverage and customer service
Excellent coverages for commercial policy. Best customer service in the market.
Date published: 2024-04-03