Rated 5 out of
5
by
Happy face from
Great coverage
They have always been great and very supportive when my furnace caught on fire while a company was trying to repair the problem.
Date published: 2022-09-17
Rated 5 out of
5
by
RickD from
Excellent Customer Service
This was my first claim with Grange Insurance, and I was completely surprised with how fast I was contacted after my agent placed the claim. The entire process was quick and painless! I highly recommend Grange Insurance.
Date published: 2022-09-16
Rated 5 out of
5
by
Susan07 from
Exceptional Customer Service and coverage!
My experience with Grange was exceptional! Their response was quick! They listened and truly cared about my unfortunate circumstance. Submitting the claim was easy and the money was in my account in less than a week! Thank you Grange!
Date published: 2022-09-16
Rated 4 out of
5
by
RCTay from
Good coverage, slow response
My claim was processed quickly and the coverage was great. While the car was in the shop being worked on some additional work was discovered, but getting approval was delayed for at least10 days, meaning that my car was in the shop for an additional ten days. Fortunately I have a second car available, but the needless delay was disappointing.
Date published: 2022-09-15
Rated 5 out of
5
by
Pippy from
I love my hometown agency, the office an Sebrina.
Love you all. Thank you Jenny an everyone that helped me get this ✔
Date published: 2022-09-15
Rated 5 out of
5
by
jrpa48 from
40+ years says it all.
great agents and staff....great company too... i've never shopped insurance in my 40+
Date published: 2022-09-15
Rated 5 out of
5
by
Bjs1962 from
Accident
My agent was very helpful, and courteous throughout the process of having my car repaired.
Date published: 2022-09-15
Rated 5 out of
5
by
Martinjeff54 from
Great service great coverage
Had Grange for years and they are always there when you need them,
Date published: 2022-09-15
Rated 5 out of
5
by
Kecia from
Great service, always on time
Everything is always easy and quick with Grange. I had to make a claim for my house and it was easy as 1,2,3! Reps are nice, fair, and get everything handled quickly to get you back on track!
Date published: 2022-09-15
Rated 5 out of
5
by
Bill24 from
Wonderful Claim Service
Grange dealt with a total automobile loss quickly and fairly. The agents communicated well, and worked with us to allow time to find a replacement vehicle. Can't say enough good things.
Date published: 2022-09-15
Rated 5 out of
5
by
Janet Degenaro from
Coverage and service was good.
I called my agent 1st very helpful. Then heard from Grange Representative the same day very helpful, knowledgeable and gracious.
Date published: 2022-09-15
Rated 4 out of
5
by
optix_intherain from
Overall Pretty Good 4.2
Customer Service does need some work following through with payments other party. They don’t follow through enough and didn’t pay the other party well enough.
Date published: 2022-09-15
Rated 5 out of
5
by
Sarge from
Great insurance company
Great prices and great customer service, always sure to make sure you are taken care of
Date published: 2022-09-15
Rated 5 out of
5
by
Mezeghrane from
Great covrage
Good communication with customers and easy to make a deal.
Date published: 2022-09-15
Rated 1 out of
5
by
John746985336 from
Homeowner's rate increase of 31%!
So, I guess I'll be a FORMER customer in a few weeks. Btw, in 30 years, I've never had a claim. Bye Grange!
Date published: 2022-09-15
Rated 5 out of
5
by
Lori Weber from
Ease of claim
I was amazed how quickly my claim was resolved. The person that hit me had Grange also so it was being worked from that end but my agent also made sure to reach out to me to see if he could be of any further assistance. The customer service and personal attention I receive from Hurley insurance is why I am a loyal customer.
Date published: 2022-09-15
Rated 5 out of
5
by
TonyJ from
Very Responsive
I contacted Grange insurance due to an accident that involved one their customers. Grange insurance was very responsive and took care of everything right away. Was easy to work with no issues and they were a pleasure to work with!
Date published: 2022-09-15
Rated 5 out of
5
by
Jackie C from
Wonderful service
I have been with Cobos insurance for almost 40 years. There is a reason I have been with them. Amazing service and would recommend to everyone.
Date published: 2022-09-15
Rated 5 out of
5
by
shorty from
they are great
yes they have they are a excellent insurance company.penette
Date published: 2022-09-15
Rated 5 out of
5
by
Plumbob from
With no claims hard to say either way
If I ever have a need to claim I will update but the only complaint I would have is that they can look at the outside of your home and determine what's inside. Example: I have a chimney so the adjuster assumed I have a fire place. I have no fireplace or a place for one. If I hadn't questioned rate change I would be paying for said fireplace.
Date published: 2022-09-15
Rated 5 out of
5
by
Michelle2V from
Love working with Grange!
They are an amazing company, great customer service and easy to work with! Had them for years and with such competitive pricing on top of excellent service, I don’t plan on leaving!
Date published: 2022-09-15
Rated 5 out of
5
by
Bryan from
Great Response and Service
I had an auto accident and the car was written off. I had minor injuries but Grange covered all my medical expenses and reimbursed me for my car in a very timely fashion
Date published: 2022-09-15
Rated 5 out of
5
by
griz from
8 of 10
Claims and payment were no hassle and timely. That said their rates are no less than most others, I have a full package home, auto, umbrella and pay annually. But I willl be forced to shop when renewal comes just because the economy is so bad and being retired depend on a fixed income.
Date published: 2022-09-15
Rated 4 out of
5
by
Sue74 from
Coverage
I have been satisfied with my coverage. I don't understand why twice I received bills for coverage I had already paid for. I pay for the year at one time. These issues were corrected after I challenged the bills.
Date published: 2022-09-15
Rated 5 out of
5
by
Bill_R from
Fair and honest with superb customer service
I had an outstanding experience with Grange regarding my recent automotive claim. The filing of the claim was super easy, and the coordination with the repair shop was seamless.
I am sure glad I chose Grange, and I highly recommend them.
Date published: 2022-09-15
Rated 5 out of
5
by
YaYa from
Great customer service
They were a pleasure to work with and followed up..
Date published: 2022-09-15
Rated 5 out of
5
by
Blonde from
Great customer service and awesome products.
Staff always answer my questions promptly. When I had a claim it was processed it quickly.
Date published: 2022-09-15
Rated 4 out of
5
by
Firefly0434 from
Great company
Grange is a great company to work with. They have always been easy to work with when I have needed assistance on anything. The only thing they could work on is their Roadside assistance. The company they partner with is not easy to get ahold of and not very reliable.
Date published: 2022-09-15
Rated 5 out of
5
by
No comment from
Awesome prices
Our agent and staff have been excellent Braun-Vrabel
Date published: 2022-09-15
Rated 5 out of
5
by
Deleur from
Easy to work with!
Most recent experience was quick, easy and not annoying.
Date published: 2022-09-15