Grange Insurance Introduces Home Cyber Protection Coverage

Posted on December 05, 2018

Coverage Helps Protect Consumers from Growing Cybercrime Risks

COLUMBUS, Ohio - Grange Insurance is introducing Home Cyber Protection coverage to provide consumers with expanded protection against cybercrime threats that continue to rise along with the usage and number of smart devices.

"The rapid growth in connected home technology and smart devices is creating the increased need to protect data, systems and software from computer attacks,” said John North, Personal Lines President, Grange Insurance. “Our new Home Cyber Protection coverage provides consumers with financial protection in many cases of cybercrime and provides access to experts who can help them fix the damage done. Our aim is to give people peace of mind as they go about their day-to-day online activities."

Traditionally, Grange has provided coverage that helps restore a customer’s identity after an illegal breach. Grange’s new Home Cyber Protection goes beyond that by providing coverage and assistance in a combination of areas, including:

  • Computer attack: removes malware and reprograms computers, tablets, Wi-Fi routers and other internet access points
  • Home systems attack: restores devices connected to the internet, including smart phones, thermostats, smart appliances, and security and monitoring systems
  • Cyber extortion: provides professional assistance on how to respond to a ransomware attack and makes payment of ransom when approved
  • Online fraud: assists in losses due to phishing schemes, illegal bank and credit card transfers, forgery, counterfeit currency and other deceptions
  • Data breach: includes forensic IT and legal reviews, as well as notification and recovery services when private nonbusiness data entrusted to an individual is lost, stolen or published

Consumers face increasing dangers related to accessing the internet, from cyber bullying to ransomware and phishing to household breaches, which threaten their families’ financial and emotional wellbeing. Identity theft from email and social media has gone up 37 percent during 2017. Costs to repair the damage caused by cybercrime are rising, too. According to the FBI Internet Crime Complaint Center, victims lost a total of $360.5 million from compromised email, $59 million from data breaches, and $58.5 million from identity theft in 2016.

Last month, Grange released results of a national study it commissioned on consumer attitudes about cybersecurity. Conducted by Research America, the study showed a high level of concern among consumers about the risks associated with cybercrime from their smart devices, and that one in four consumers had been a victim of a cyberattack. It also showed the vast majority of consumers are unaware of what they can do to protect themselves or feel they’ve already taken sufficient measures.

”Our research suggests that too often people don’t know what to do about cybercrime or where to go for help. Nearly one in five consumers believe that doing more to protect themselves is too much of a hassle,” said North. “With this expanded coverage, we hope to let consumers know we are here to help and that it can be a simple process."

"Homes on average have six devices that access the internet, and a majority of people intend to add more devices in the future,” said North. “As the potential for cybercrime increases, we encourage people to explore their options and invest in their own protection."

Consumers can learn more about Grange’s cyber coverage offerings by talking with their independent agent or by visiting

About Grange

Grange Insurance, with $3 billion in assets and more than $1.2 billion in annual revenue, is an insurance provider founded in 1935 and based in Columbus, Ohio. Through its network of independent agents, Grange offers auto, home, life and business insurance protection. The company and its affiliates serve policyholders in Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia and Wisconsin.