Columbus, OH— Today, Grange Enterprise, the parent organization of Grange Insurance Company and Integrity Insurance Company, released its 2025 Annual Report, outlining a year defined by profitable growth, strategic transformation and continued investment in the communities it serves.
In 2025, the enterprise achieved exceptional financial results, while maintaining a disciplined focus on its strategic plan as well as its mission of providing peace of mind and protection to agents and policyholders.
Grange Insurance Company maintained its “A” (Excellent) financial strength rating and stable outlook from A.M. Best, reflecting the company’s financial strength and long-term stability. The report details continued investment in digital transformation and modernization of service and claims platforms to enhance customer experience and operational efficiency.
“Thanks to the trusted partnership of our agents and the dedication of our associates, we successfully navigated industry disruptions to deliver exceptional service and strong financial results for our policyholders,” said Grange Insurance Company President & CEO John Ammendola. “As a mutual insurance company, we take a long-term view, focusing on our policyholders’ needs today and in the future, while continuing to strengthen our enterprise.”
Key 2025 Highlights
- Maintained “A” (Excellent) financial strength rating and stable outlook from A.M. Best for over 50 years, ensuring policyholders protection
- Delivered profitable growth across personal and commercial lines growing Direct Written Premium to an all-time high of $1.61 billion and expanding coverage options for policyholders
- Improved agent and policyholder satisfaction, with Agent Net Promoter Scores improving year-over-year and average policyholder review ratings reaching 4 out of 5 stars on third-party sites and 4.5 out of 5 stars on GrangeInsurance.com
- Advanced technology modernization initiatives, enhancing accessibility, convenience and the overall experience for policyholders and agents
- Strengthened service and claims responsiveness, delivering faster, more reliable support when policyholders needed it most
- Achieved an all-time high associate engagement index of 83.2% by investing in professional growth and leadership development
- Donated nearly $2 million to nonprofits thanks to contributions from our private foundation, Grange Insurance Gives, and associate contributions, demonstrating a commitment to the communities we serve
Grange’s culture and performance were also recognized through multiple industry awards in 2025, spotlighting excellence in workplace culture, leadership and insurance operations.
The full 2025 Annual Report is available here.
About Grange Insurance
Grange Insurance Company, with $3.4 billion in assets and more than $1.61 billion in annual revenue, is an insurance provider based in Columbus, Ohio. Through its network of independent agents, Grange offers auto, home and business insurance protection. Established in 1935, the Grange Insurance Company and its affiliate Integrity Insurance Company serve policyholders in Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, and Wisconsin. Learn more about Grange Insurance.