Grange nationally recognized for both customer service and trust in 2026.
Columbus, OH— Grange Insurance has been recognized by USA TODAY on two national lists for 2026: America’s Best Customer Service in Financial Services and Most Trusted Brands, highlighting the company’s ongoing commitment to delivering a high-quality service for policyholders and agency partners.
The America’s Best Customer Service in Financial Services 2026 list recognizes companies that consistently deliver outstanding service across key areas such as responsiveness, professionalism, transparency and problem resolution. USA TODAY, in partnership with research firm Plant-A Insights, evaluated feedback from more than 30,000 U.S. customers and reviewed over 75,000 customer experiences to identify the top-performing organizations.
In addition, Grange was named to USA TODAY’s Most Trusted Brands 2026 list, which recognizes companies that have earned the confidence of consumers through reliability, integrity and consistent delivery on promises. This recognition underscores the strength of Grange’s reputation and the trust it has built with policyholders, agents and communities.
“These recognitions reflect the trust our policyholders place in us and the relationships we’ve built alongside our independent agents,” said Grange Insurance President and CEO John Ammendola. “That trust is earned every day by our associates, who are focused on delivering a high-quality experience and being there for our customers when it matters most.”
Grange Insurance continues to invest in technology, service capabilities and claims responsiveness to enhance the customer experience and support long-term growth. These efforts are part of a broader strategy focused on modernization, operational performance and delivering consistent value to the individuals and businesses it serves.
About Grange Insurance
Grange Insurance Company, with $3.4 billion in assets and more than $1.61 billion in annual revenue, is an insurance provider based in Columbus, Ohio. Through its network of independent agents, Grange offers auto, home and business insurance protection. Established in 1935, the Grange Insurance Company and its affiliate Integrity Insurance Company serve policyholders in Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia and Wisconsin. Learn more about Grange Insurance.