Our customers say it all.

At Grange, we believe the best way to prove our quality of service is to ask our customers. We are committed to reviewing their feedback and using it to make our business successful by their standards. See what our customers are saying about Grange Insurance.

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Grange Insurance

Rated 1 out of 5 by from An absolute nightmare of a claims process My wife was in an accident that was not her fault in July 2025. It was a serious accident that resulted in injury and our car being deemed a total loss. There isn't enough space here to describe the nightmare of a claims process and the difficulty getting resolution from Grange Insurance. It took almost 6 months to get any kind of resolution and every step of the process was painful. Grange dragged their feet the entire time and stalled as long as they could to pay out. We weren't looking for an unreasonable settlement, only a fair price for our vehicle and our related medical bills to be covered. The claims adjuster was rude, and flat out offensive at times. This was an accident that we were not at fault, but the entire time we were treated like it was and our valid questions and concerns were mostly dismissed. I considered contacting a lawyer but decided it wasn't worth the headache and expense. I wouldn't recommend Grange insurance to anyone.
Date published: 2026-01-22
Rated 5 out of 5 by from Great coverage Great coverage and can bundle multiples types of insurance. Competitive pricing.
Date published: 2026-01-21
Rated 5 out of 5 by from Good coverage and rates for home and auto. Have had no problems with customer service or paying my auto insurance except when I made an error which Grange notified me of in a timely manner so I could resubmit my payment. Home insurance is paid through my mortgage and that has always gone smoothly.
Date published: 2026-01-21
Rated 1 out of 5 by from Disappointed I was rear ended at a stoplight. Grange is my carrier and handle my vehicle etc… the communication has been terrible and I got lowballed on the actual cash value of my vehicle. I’ve never had an accident and this one wasn’t my fault - you’d think I’m the type of guy the wanna keep on their books. I will be going in a different direction now. I’m still trying to get paid btw - over a month later.
Date published: 2026-01-21
Rated 5 out of 5 by from Quality coverage Everything always goes smooth and quickly. And get great service.
Date published: 2026-01-21
Rated 5 out of 5 by from Super easy to deal with They are the best! Always efficient and super easy to deal with
Date published: 2026-01-21
Rated 5 out of 5 by from Long time customer of Grange Insurance Customer service is always professional and very helpful.
Date published: 2026-01-20
Rated 5 out of 5 by from Excellent coverage, superior customer service! I worked with several people, and they were all very helpful and friendly!
Date published: 2026-01-19
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Available coverages and discounts may vary by state. Please contact your Grange Independent Agent to discuss coverage details, discounts and eligibility requirements. For specific coverage details, always refer to your policy. Policies underwritten by Trustgard Insurance Company, Grange Indemnity Insurance Co., Grange Insurance Company, Grange of Michigan*, Grange Property and Casualty*. All companies are members of the Grange Mutual Holding Company. WE RESERVE THE RIGHT TO REFUSE TO QUOTE ANY INDIVIDUAL PREMIUM RATE FOR THE INSURANCE HEREIN ADVERTISED. *Not licensed in Pennsylvania