Our customers say it all.

At Grange, we believe the best way to prove our quality of service is to ask our customers. We are committed to reviewing their feedback and using it to make our business successful by their standards. See what our customers are saying about Grange Insurance.

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Grange Insurance

Rated 5 out of 5 by from Great Customer Service Resolved my request in a very timely manner. Also extremely courteous and polite.
Date published: 2026-03-01
Rated 5 out of 5 by from Great customer service Kim, was very knowledgeable and personable. Greatly appreciated all the information that she was able to provide about the process.
Date published: 2026-02-27
Rated 5 out of 5 by from On my return of my overcharges Great job on explaining everything did a wonderful job
Date published: 2026-02-17
Rated 5 out of 5 by from Kudos to Customer Service! The two representatives who assisted me were courteous and professional and pleasant to talk with.
Date published: 2026-02-16
Rated 5 out of 5 by from 5 Star Customer service is/was amazing. The process made much easier with the patience, and attention to all the information that I needed to move forward with the claim.
Date published: 2026-02-10
Rated 5 out of 5 by from Have been with Grange since 1956 The Crum Agency in Tallmadge Ohio are great people to deal with. My recent claim was easily resolved by the agency and the person handling the issues. Thanks
Date published: 2026-02-03
Rated 5 out of 5 by from Always there for me Any questions I may have about car or home coverage are answered promptly and fully explained.
Date published: 2026-01-30
Rated 1 out of 5 by from An absolute nightmare of a claims process My wife was in an accident that was not her fault in July 2025. It was a serious accident that resulted in injury and our car being deemed a total loss. There isn't enough space here to describe the nightmare of a claims process and the difficulty getting resolution from Grange Insurance. It took almost 6 months to get any kind of resolution and every step of the process was painful. Grange dragged their feet the entire time and stalled as long as they could to pay out. We weren't looking for an unreasonable settlement, only a fair price for our vehicle and our related medical bills to be covered. The claims adjuster was rude, and flat out offensive at times. This was an accident that we were not at fault, but the entire time we were treated like it was and our valid questions and concerns were mostly dismissed. I considered contacting a lawyer but decided it wasn't worth the headache and expense. I wouldn't recommend Grange insurance to anyone.
Date published: 2026-01-22
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Available coverages and discounts may vary by state. Please contact your Grange Independent Agent to discuss coverage details, discounts and eligibility requirements. For specific coverage details, always refer to your policy. Policies underwritten by Trustgard Insurance Company, Grange Indemnity Insurance Co., Grange Insurance Company, Grange of Michigan*, Grange Property and Casualty*. All companies are members of the Grange Mutual Holding Company. WE RESERVE THE RIGHT TO REFUSE TO QUOTE ANY INDIVIDUAL PREMIUM RATE FOR THE INSURANCE HEREIN ADVERTISED. *Not licensed in Pennsylvania