Our customers say it all.

At Grange, we believe the best way to prove our quality of service is to ask our customers. We are committed to reviewing their feedback and using it to make our business successful by their standards. See what our customers are saying about Grange Insurance.

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Grange Insurance

Rated 1 out of 5 by from Disgusted at the treatment of my family I have been a customer with Grange for 17 years not only for my home but for my cars, business and boat! I’ve only had one claim on my home and it was very minimal. Currently it’s five weeks later after the flood in my home and we are still not back home (my husband kids and pets) My adjuster has been extremely condescending slow and rude. I feel that she’s been vindictive because we won’t use their contractors? I found a contractor within three days, she said she didn’t like the format of his proposal and here we are 14 days later because she demanded to send out an adjuster… and we’re still waiting. I have a meeting wirh my contractor on Monday and still have no info from her adjuster on the quote. She says she didn’t receive the quote from the adjuster when i confirmed directly through him that it was sent! My Airbnb is only available until May 11 and we will have to go back to a hotel. We have been bounced around a total of four times if we have to move out of this Airbnb again! 4 moves! I asked my adjuster for her manager’s information a few times she did not want to give it to me. I finally held her hand to the fire, and she gave it to me on Friday, but only a phone number. I am mind blown at the treatment that we have received throughout this process. All she cares about is moving the claim along, but then she stalls everything for their Adjuster to come out when they should’ve done that at the beginning. I want to go back home!
Date published: 2026-04-26
Rated 5 out of 5 by from Kelly my adjuster Kelly was amazing to work with. Accidents are really stressful and she took so much off of my plate and made sure I was taken care of. She’s truly terrific at her job. She makes Grange a better company.
Date published: 2026-04-22
Rated 5 out of 5 by from Problem with aggressive woman taking pictures Very sympathetic but when I called my sent he said grange was the insurance company that dispatched her
Date published: 2026-04-17
Rated 5 out of 5 by from Homeowners and Vehicle Coverage Our real estate agent put us in touch with our new independent insurance agent when we were moving from out of state and they recommended Grange Insurance for our home and cars. Grange's rates were very competitive with the rates we were finding online so on our agent's recommendation we went with Grange. Since then I've had to make a windshield claim, a collision claim and a roof claim and Grange stepped up and covered our losses per our coverage without unnecessary drama or delay. Very happy with Grange's service.
Date published: 2026-04-15
Rated 1 out of 5 by from Home owners insurance The absolute worst. Don’t use them. You get the run around from their agents. They find any way to not cover your claim.
Date published: 2026-04-11
Rated 5 out of 5 by from Great Coverage and Excellent Custom Service Grange offers reasonable coverage prices, and its customer service is efficient, courteous, and knowledgeable.
Date published: 2026-04-11
Rated 5 out of 5 by from Excellent customer service during claim All employees involved in managing my claim were helpful, professional, and went above and beyond to assist. Resolutions were timely.
Date published: 2026-04-10
Rated 5 out of 5 by from Takes care of me I loved the timely manner in which my claim was processed with ease!
Date published: 2026-04-09
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Available coverages and discounts may vary by state. Please contact your Grange Independent Agent to discuss coverage details, discounts and eligibility requirements. For specific coverage details, always refer to your policy. Policies underwritten by Trustgard Insurance Company, Grange Indemnity Insurance Co., Grange Insurance Company, Grange of Michigan*, Grange Property and Casualty*. All companies are members of the Grange Mutual Holding Company. WE RESERVE THE RIGHT TO REFUSE TO QUOTE ANY INDIVIDUAL PREMIUM RATE FOR THE INSURANCE HEREIN ADVERTISED. *Not licensed in Pennsylvania