Our customers say it all.

At Grange, we believe the best way to prove our quality of service is to ask our customers. We are committed to reviewing their feedback and using it to make our business successful by their standards. See what our customers are saying about Grange Insurance.

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Grange Insurance

Rated 5 out of 5 by from Great customer service. I've had my business insurance with Grange for 20 plus years. Never had a problem.
Date published: 2024-12-26
Rated 5 out of 5 by from Great insurance Never any problems with Grange . Always there when we need them .
Date published: 2024-12-26
Rated 5 out of 5 by from Great service I have had nothing but great service and help withe my roof and my basement flood. Excellent service!
Date published: 2024-12-24
Rated 5 out of 5 by from Excellent coverage Customer service is always ready to help. Gets my claim done fast and thorough.
Date published: 2024-12-24
Rated 5 out of 5 by from Satisfying services Claims process a phone call away to a knowledgeable representative.
Date published: 2024-12-24
Rated 5 out of 5 by from Great company Customer service is great. Always there when needed.
Date published: 2024-12-24
Rated 5 out of 5 by from Grange has Great Service The website is easy to manage and file a claim, You can also look up your insurance card if you lost yours!
Date published: 2024-12-24
Rated 5 out of 5 by from I am extremely happy with Grange Customer service is absolutely great ! Has been for me by far.
Date published: 2024-12-24
Rated 4 out of 5 by from Automobile Coverage with Grange lnsurance Customer service is knowledgeable and considerate but the last time I called and asked for them to send my proof of lnsurance they never sent it after 2 requests...along with lnsurance rate rising and dont drive very much but l like Grange and been with them for a long time really didnt have any big things happen like accidents and so on but l would Recommend them for any kind of lnsurance l will probably continue to deal with Grange as long as they are fair and just.
Date published: 2024-12-24
Rated 5 out of 5 by from Awesome customer service! Goes the extra mile! Customer service is amazing, they take care of everything! So convenient! Very knowledgeable and very personable! Best insurance company I have ever had!
Date published: 2024-12-23
Rated 4 out of 5 by from Joanna from grange insurance Joanna goes the extra mile to find the best insurance plan and great customer service also.
Date published: 2024-12-23
Rated 2 out of 5 by from Patience is a virtue The Representative (Kim) was a impatient and talked over and interrupted me several times throughout the call as I attempted to cancel my renter's insurance policy She hesitated to look up information for me but did it with an attitude. I was able to get my business completed but it wasn't as smooth as it should have been.
Date published: 2024-12-23
Rated 4 out of 5 by from Constant price increases I have been with Grange for auto and renter’s insurance for at least 3 years. I have not had any claims or even a reason to contact them but yet my policy cost keeps increasing.
Date published: 2024-12-23
Rated 5 out of 5 by from Great coverage! I’ve been with this company for a good while now and I’ve had several things happen to my car. I have never had such great customer service kindness, and they take care of me to the hilt. I’m really grateful to be a part of This company
Date published: 2024-12-23
Rated 5 out of 5 by from Good coverage rapid respond Customer service was good fast respond and helpful. Good to the customers.
Date published: 2024-12-23
Rated 5 out of 5 by from Completely Satisfied I have had insurance for years but none like Grange. They are knowledgeable, compassionate, through, professional, They have stood up to everything they promised. That's unheard-of in insurance companies. I have had not one problem. I a a Proud Customer . Thank you Grange.
Date published: 2024-12-23
Rated 5 out of 5 by from Amazing Customer Service and there for me !! Amazing Customer Service and there for me whenever I have a question or a situation arises. They have always been great to me and when I needed/asked for guidance it is straightfoward, professional, and honest !!! I LOVE Grange !!!
Date published: 2024-12-23
Rated 5 out of 5 by from The best coverage for the lowest cost. Grange Insurance works seemlessly with our agent. We review our policies from time to time and Grange continues to be the best value in the open market. No long waits on the phone and the customer care team is so friendly and helpful.
Date published: 2024-12-23
Rated 5 out of 5 by from Very good company! Service always excellent! Helpful and timely and has answered my questions friendly
Date published: 2024-12-23
Rated 5 out of 5 by from Coverage Never had to file a claim, thankful. Very professional and responses have always been prompt.
Date published: 2024-12-23
Rated 5 out of 5 by from Good auto insurance I have had an easy time with them and decent payment arrangements. I've not yet had to file a claim.
Date published: 2024-12-23
Rated 5 out of 5 by from Excellent insurance The easiest insurance I’ve ever had….. customer service is very knowledgeable and handles all for you…. I would recommend this insurance to everyone as it’s been the greatest for me!!!
Date published: 2024-12-23
Rated 5 out of 5 by from Very efficient and knowledgeable Easy to communicate and guick and professionally handled the claim
Date published: 2024-12-23
Rated 5 out of 5 by from Great Coverage The staff is keen to my needs and was very helpful in discussing options with me. My experience as a customer was very satisfying. Thanks Grange!
Date published: 2024-12-23
Rated 5 out of 5 by from Great car insurance! Affordable and reliable. Great prices and convenient services.
Date published: 2024-12-23
Rated 1 out of 5 by from You won’t get help It’s impossible to reach your adjuster. They are just ignoring phone calls, emails, etc. the managers are not helpful as well. I was leaving mssgs to the manager 4 days in the row and sent 4 emails. He is just ignoring everything and they refuse to provide info for their supervisors.
Date published: 2024-12-13
Rated 5 out of 5 by from Great service Every one was helpful and efficient throughout the process. I would recommend them
Date published: 2024-12-11
Rated 1 out of 5 by from Not a good experience at all I was rear ended by a grange client and had to go through Grange for my claim. The adjuster used by Grange was slow, very difficult to stay in contact with and frankly unwilling to be helpful at times. I never would’ve thought I would had to go through the amount of hoops and countless DAYS trying to just get ahold of someone about the claim. 0/10 don’t recommend.
Date published: 2024-12-02
Rated 5 out of 5 by from Great coverage Customer service was knowledgeable and quick to get my claim
Date published: 2024-11-27
Rated 5 out of 5 by from Good service We are very happy with all the help we received with Grange.
Date published: 2024-11-27
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Available coverages and discounts may vary by state. Please contact your Grange Independent Agent to discuss coverage details, discounts and eligibility requirements. For specific coverage details, always refer to your policy. Policies underwritten by Trustgard Insurance Company, Grange Indemnity Insurance Co., Grange Insurance Company, Grange of Michigan*, Grange Property and Casualty*. All companies are members of the Grange Mutual Holding Company. WE RESERVE THE RIGHT TO REFUSE TO QUOTE ANY INDIVIDUAL PREMIUM RATE FOR THE INSURANCE HEREIN ADVERTISED. *Not licensed in Pennsylvania