Our customers say it all.

At Grange, we believe the best way to prove our quality of service is to ask our customers. We are committed to reviewing their feedback and using it to make our business successful by their standards. See what our customers are saying about Grange Insurance.

Need a quote?

 
 
 
 

Grange Insurance

Rated 5 out of 5 by from Great Coverage Customer service is excellent. I have been using Grange for almost 8 years.
Date published: 2023-01-13
Rated 5 out of 5 by from Customer Service This is my third year with Grange, and knock on wood - no claims. However, what keeps me continuing with Grange, is the few interactions that I had, with their Customer Service Reps, regarding some changes I needed on my coverage. I found them very helpful and I was guided with the right coverage, lowering my premium a bit.
Date published: 2023-01-13
Rated 5 out of 5 by from Great Customer Service Have been with Grange for many years always happy with the service provided.
Date published: 2023-01-13
Rated 5 out of 5 by from My Customer Service Customer service is EXCELLENT! I have always been extremely satisfied with the way Grange treats their clients
Date published: 2023-01-12
Rated 5 out of 5 by from Great price and great experience My car had got hit by the neighbor and he didn’t have insurance of course they made it easy and quick
Date published: 2023-01-12
Rated 5 out of 5 by from Great coverage Customer service is so knowledgeable and they have been there to answer all my questions. It’s easy to make adjustments to my policies as needed. I feel I’m in good hands should I ever have to file a claim.
Date published: 2023-01-12
Rated 5 out of 5 by from service great HUMAN contact!! very knowledgeable and responsive.
Date published: 2023-01-12
Rated 5 out of 5 by from Good coverage. Customer service was awesome. I was very please with the response.
Date published: 2023-01-12
Rated 5 out of 5 by from Great coverage Good pricing and service. Nice people to work with.
Date published: 2023-01-12
Rated 5 out of 5 by from Great Insuance Company Constance, I been with Grange Insurance 3 years now and my experience with their online payment is easy to make a payment it's faster making a payment online then standing in line to make a payment . I rate a star 5 thank you for your services.
Date published: 2023-01-12
Rated 5 out of 5 by from Great Company Yvonge was very helpful in getting my car repaired
Date published: 2023-01-12
Rated 5 out of 5 by from Very Good Customer Assistance Customer service was very good in helping me through the process for filing a claim and then providing payment. Everything went very smoothly.
Date published: 2023-01-12
Rated 5 out of 5 by from Claims process We had a large home fire and Grange has been excellent with handling our claim. They have made the process easy and make you feel like you matter versus just being a number.
Date published: 2023-01-12
Rated 5 out of 5 by from great coverage Great coverage and reasonable cost. knowledgeable people
Date published: 2023-01-12
Rated 5 out of 5 by from Great coverage Very knowledgeable exceptable friendly responsive in a timely manner
Date published: 2023-01-12
Rated 5 out of 5 by from Great service Always get answers quickly. Very helpful especially Emily.
Date published: 2023-01-12
Rated 5 out of 5 by from Great Coverage and Service Customer service is very knowledgeable and helpful with any question!
Date published: 2023-01-12
Rated 1 out of 5 by from Bad customer experience Im a single mom and honestly fell under hard times they canceled my policy and wouldn’t even consider my situation very unprofessional
Date published: 2023-01-12
Rated 5 out of 5 by from Easy as pie Great coverage at an affordable price. I am very comfortable with this company.
Date published: 2023-01-12
Rated 5 out of 5 by from Great deal for home insurance Customer service is the best.......................
Date published: 2023-01-12
Rated 5 out of 5 by from Great Overall Care I used the word CARE because Grange insurance showed not just in word but by actions that they care. Top of the line Customer service and rapid responses on getting things done in a timely manner! Two thumbs up for Grange Insurance!
Date published: 2023-01-12
Rated 5 out of 5 by from Four Claims! Unfortunately I had four Claims in 2021. Fortunately none of them were my fault. Grange did an excellent job of coordinating coverage and getting all claims covered! Couldn't be happier with their service!
Date published: 2023-01-12
Rated 5 out of 5 by from Excellent service Have had two claims that were my fault, stupid stuff. Grange fixed my car both times and let me pick the shops and still insure me,with no increase in rates. Great company with great rates!
Date published: 2023-01-12
Rated 2 out of 5 by from Not a good experience so far I had an agent whom has since left the company. The agent had put me into contact with companies to assist in the repairs, the appraisal wasn't accurate and he mentioned it can be modified at a later date, though he supplied the check quickly to have the repairs completed. The company he put me in contact with hasn't been responsive, and no other agent has reached out to me to let me know that my agent has since left the company. I only know that my agent left because I had personally texted him.
Date published: 2023-01-12
Rated 5 out of 5 by from I love Grange Your customer service and focus is unmatched. I switched insurance agents only with the stipulation that my grange policy stay intact. I will not switch for lower rates and all the other stuff they offer. Grange has earned my business for the foreseeable future.
Date published: 2023-01-12
Rated 5 out of 5 by from Great I would recommend a family and friends. You can call it anytime and they are somebody who will answer the phone
Date published: 2023-01-12
Rated 5 out of 5 by from Excellent Customer Service I have a 2020 Toyota Camry and noticed some damage on the front bumper of my car. It looked like the bumper had been cut. I had no idea how or when it happened but I wanted to get my car fixed. I reported the damage to my insurance agent and within a day I heard from a customer service representative from Grange. She was friendly, reassuring and took excellent care of me. I'm a senior and her help in staying on top of my claim and notifying me of the progress of the claim were greatly appreciated. It only took a short time for a check to be sent to the Toyota Body Shop and the entire process from damage to a repaired car was complete. This experience was a very positive one from beginning to end. Grange did a great job!
Date published: 2023-01-12
Rated 5 out of 5 by from Excellent Coverage They made it very easy to submit my claim, and approval only took 1 or 2 days after submitting estimate.
Date published: 2023-01-12
Rated 5 out of 5 by from Quick Response Issue was addressed in a very timely manner . Handled very professionally
Date published: 2023-01-12
Rated 5 out of 5 by from Great expierience Had accident for the first time in thirty years. Grange took great care of me.
Date published: 2023-01-12
  • y_2023, m_3, d_30, h_21
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.35
  • cp_6, bvpage2n
  • co_hasreviews, tv_0, tr_2413
  • loc_en_US, sid_Grange, prod, sort_[SortEntry(order=FEATURED, direction=DESCENDING), SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_grangeinsurance
  • bvseo_sdk, net_sdk, 3.2.0.0
  • CLOUD, getReviews, 0ms
  • REVIEWS, PRODUCT

Available coverages and discounts may vary by state. Please contact your Grange Independent Agent to discuss coverage details, discounts and eligibility requirements. For specific coverage details, always refer to your policy. Policies underwritten by Trustgard Insurance Company, Grange Indemnity Insurance Co., Grange Insurance Company, Grange of Michigan*, Grange Property and Casualty*. All companies are members of the Grange Mutual Holding Company. WE RESERVE THE RIGHT TO REFUSE TO QUOTE ANY INDIVIDUAL PREMIUM RATE FOR THE INSURANCE HEREIN ADVERTISED. *Not licensed in Pennsylvania

Life insurance is underwritten by Grange Life Insurance Company, a subsidiary of Kansas City Life Insurance Company.